---
title: "GET /v1/report/ticket/timeentries"
method: GET
path: "/v1/report/ticket/timeentries"
tags: ["Report"]
---

# GET /v1/report/ticket/timeentries

`GET /v1/report/ticket/timeentries`

## Query parameters

- `FromDate` string
- `ToDate` string
- `TicketSubject` string
- `AgentName` string
- `AgentId` integer
- `TicketPriority` string
- `TicketStatus` string
- `pipelineIds` string

## Response `200`

OK

- ReportTicketTimeEntryModelQueryResult
  - `totalItems` integer
  - `items` ReportTicketTimeEntryModel[], nullable
    - `id` integer
    - `agentId` integer
    - `ticketId` integer
    - `companyId` integer, nullable
    - `ticketSubject` string, nullable
    - `ticketStatus` 1 | 2 | 3 | 4 — <p>Enum values:</p><ul><li><i>1 = Open</i></li><li><i>2 = Pending</i></li><li><i>3 = Resolved</i></li><li><i>4 = Closed</i></li></ul>
    - `ticketPriority` 1 | 2 | 3 | 4 — <p>Enum values:</p><ul><li><i>1 = Low</i></li><li><i>2 = Medium</i></li><li><i>3 = High</i></li><li><i>4 = Urgent</i></li></ul>
    - `agentName` string, nullable
    - `companyName` string, nullable
    - `timeSpent` integer
    - `note` string, nullable
    - `createdAt` string, date-time

---

[API](https://skmtc.dev/infoset/apis/infoset-rest-api.md) · [All operations](https://skmtc.dev/infoset/apis/infoset-rest-api/llms.txt) · [OpenAPI document](https://skmtc.dev/infoset/apis/infoset-rest-api/revisions/dadfaf0ec292?raw)