---
title: "GET /v1/report/ticket/csat/overview"
method: GET
path: "/v1/report/ticket/csat/overview"
tags: ["Report"]
---

# GET /v1/report/ticket/csat/overview

`GET /v1/report/ticket/csat/overview`

## Request

- Base URL: `https://api.infoset.app` (the document declares no server; this is the origin it was published from)
- URL: `https://api.infoset.app/v1/report/ticket/csat/overview`
- Auth: one of:
  - HTTP bearer
  - API key in header `X-Api-Key`
- TypeScript: <https://skmtc.dev/infoset/apis/infoset-rest-api/docs/v1/report/ticket/csat/overview/get.ts> (a function with typed inputs; its response is checked against the schema)

## Query parameters

- `FromDate` string, date-time, required
- `ToDate` string, date-time, required
- `PipelineIds` string
- `Fields` string
- `ViewType` 0 | 1: <p>Enum values:</p><ul><li><i>0 = List</i></li><li><i>1 = Kanban</i></li></ul>
- `Page` integer
- `ItemsPerPage` integer
- `ReturnTotalItems` boolean

## Response `200`

OK

- ReportCSATRateOverviewModelQueryResult
  - `totalItems` integer
  - `items` ReportCSATRateOverviewModel[], nullable
    - `total` integer
    - `avgRate` number, double
    - `satisfiedRate` number, double
    - `totalVeryUnsatisfied` integer
    - `totalUnsatisfied` integer
    - `totalNeutral` integer
    - `totalSatisfied` integer
    - `totalVerySatisfied` integer

---

[API](https://skmtc.dev/infoset/apis/infoset-rest-api.md) - [All operations](https://skmtc.dev/infoset/apis/infoset-rest-api/llms.txt) - [OpenAPI document](https://skmtc.dev/infoset/apis/infoset-rest-api/revisions/709c8123f593?raw)