---
title: "GET /v1/report/queue/agentratings"
method: GET
path: "/v1/report/queue/agentratings"
tags: ["Report"]
---

# GET /v1/report/queue/agentratings

`GET /v1/report/queue/agentratings`

## Query parameters

- `FromDate` string, date-time
- `ToDate` string, date-time
- `Channel` 1 | 2 | 3 | 4 | 5 | 8 | 10 | 11 | 13 | 14 | 15 | 16 — <p>Enum values:</p><ul><li><i>1 = Chat</i></li><li><i>2 = WhatsApp</i></li><li><i>3 = Facebook</i></li><li><i>4 = Twitter</i></li><li><i>5 = Instagram</i></li><li><i>8 = Telegram</i></li><li><i>10 = Email</i></li><li><i>11 = Sms</i></li><li><i>13 = GooglePlay</i></li><li><i>14 = AppStore</i></li><li><i>15 = Trendyol</i></li><li><i>16 = Tescom</i></li></ul>
- `CountryCode` string
- `City` string
- `Url` string
- `WidgetId` integer
- `AssignedGroupId` integer
- `DepartmentId` integer
- `ViewType` 0 | 1 — <p>Enum values:</p><ul><li><i>0 = List</i></li><li><i>1 = Kanban</i></li></ul>
- `Page` integer
- `ItemsPerPage` integer
- `ReturnTotalItems` boolean

## Response `200`

OK

- ReportTotalChatUserModelQueryResult
  - `totalItems` integer
  - `items` ReportTotalChatUserModel[], nullable
    - `userName` string, nullable
    - `total` integer
    - `solved` integer
    - `totalResponseTime` string, nullable
    - `totalTime` string, nullable
    - `totalWorkTime` string, nullable
    - `totalResponseTimeMin` integer
    - `totalTimeMin` integer
    - `totalWorkTimeMin` integer
    - `totalTimeSec` integer
    - `avgTotalResponseTimeSec` integer
    - `avgtotalTimeSec` integer
    - `avgTotalResponseTime2` string, nullable
    - `avgTotalTime2` string, nullable

---

[API](https://skmtc.dev/infoset/apis/infoset-rest-api.md) · [All operations](https://skmtc.dev/infoset/apis/infoset-rest-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/infoset/infoset-rest-api/revisions/f5bc39a1ac15/schema)