---
title: "Receive delivery reports"
method: POST
path: "receive-outbound-zalo-delivery-reports"
tags: ["channels", "zalo", "zalo-message-status-reports"]
---

# Receive delivery reports

`POST receive-outbound-zalo-delivery-reports` (webhook)

Incoming Reports will be forwarded to this endpoint. Please specify the endpoint’s URL for each message via the webhooks > delivery > url parameter. Alternatively you can provide the endpoint’s URL to [Customer Support](support@infobip.com) and they will set it up for you. Contact [support@infobip.com](support@infobip.com) if you require help.

## Payload

- 6a8bbdacebad88e7e0de8bdfd30e29e04d114b9f00175a0482b9e26b742d85d5ZaloReportRequest
  - `results` 6a8bbdacebad88e7e0de8bdfd30e29e04d114b9f00175a0482b9e26b742d85d5ZaloReportSingle[], required
    - `bulkId` string, required: Unique ID assigned to the request if messaging multiple recipients or sending multiple messages via a single API request.
    - `messageId` string, required: Unique message ID.
    - `to` string, required: Message destination address.
    - `sentAt` string: Indicates whether the message was sent. Has the following format: `yyyy-MM-dd'T'HH:mm:ss.SSSZ`.
    - `doneAt` string: Indicates whether message processing was finished by Infobip (i.e., delivered to the destination, delivered to the destination network, etc.). Has the following format: `yyyy-MM-dd'T'HH:mm:ss.SSSZ`.
    - `messageCount` integer: The number of messages were charged for this message request.
    - `mccMnc` string: Mobile country and network codes.
    - `callbackData` string: Callback data sent through `callbackData` field in message.
    - `price` 270617dafe939f994767f4b01223addd34979b1c67bb145186dac4c5c875ab19Price: Message price.
      - `pricePerMessage` number: Price per one message.
      - `currency` string: The currency in which the price is expressed.
    - `status` 270617dafe939f994767f4b01223addd34979b1c67bb145186dac4c5c875ab19Status: Indicates whether the message is successfully sent, not sent, delivered, not delivered, waiting for delivery, or any other possible status.
      - `groupId` integer, required: Status group ID.
      - `groupName` string, required: Status group name.
      - `id` integer, required: Status ID.
      - `name` string, required: Status name.
      - `description` string, required: Status description.
    - `error` 6a8bbdacebad88e7e0de8bdfd30e29e04d114b9f00175a0482b9e26b742d85d5ErrorReport: Indicates whether the error occurred during the query execution.
      - `groupId` integer, required: Error group ID.
      - `groupName` string, required: Error group name.
      - `id` integer, required: Error ID.
      - `name` string, required: Error name.
      - `description` string, required: Human-readable description of the error.
      - `permanent` boolean, required: Indicator of whether the error is permanent.
    - `entityId` string: Entity used in request.
    - `applicationId` string: Application used in request.
    - `channel` string, required: The channel used for delivering the message.

## Acknowledgement `200`

Your server returns this code if it accepts the callback.

---

[API](https://skmtc.dev/infobip/apis/infobip-openapi-specification.md) - [All operations](https://skmtc.dev/infobip/apis/infobip-openapi-specification/llms.txt) - [OpenAPI document](https://skmtc.dev/infobip/apis/infobip-openapi-specification/revisions/9dcbbaf902de?raw)