---
title: "Update call timeout"
method: PUT
path: "/ccaas/voice/2/call-timeouts"
tags: ["customer-engagement", "conversations", "call-timeout-calls"]
---

# Update call timeout

`PUT /ccaas/voice/2/call-timeouts`

## Request

- Base URL: `https://api.infobip.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.infobip.com/ccaas/voice/2/call-timeouts`
- Auth: one of:
  - API key in header `Authorization`
  - API key in header `Authorization`
  - HTTP basic
  - OAuth 2
    - Client credentials
    - Token URL: `https://api.infobip.com/auth/1/oauth2/token`

Use this method to update call timeout configuration. Null field will resolve to default value.

## Request body

- B979cda441a7c661201042835d7dc18eaec3fa68a2905164912469051f8b8866CallTimeoutApiModel
  - `inbound` integer: Inbound call timeout refers to the maximum duration a call rings before an agent answers it.
  - `outbound` integer: Outbound call timeout refers to the maximum duration a call rings before customer or external number answers it.

## Response `200`

OK

- B979cda441a7c661201042835d7dc18eaec3fa68a2905164912469051f8b8866CallTimeoutApiModel
  - `inbound` integer: Inbound call timeout refers to the maximum duration a call rings before an agent answers it.
  - `outbound` integer: Outbound call timeout refers to the maximum duration a call rings before customer or external number answers it.

## Other responses

- `400`: Bad Request
- `401`: Unauthorized
- `403`: Forbidden
- `429`: Too Many Requests
- `500`: Internal Server Error

---

[API](https://skmtc.dev/infobip/apis/infobip-openapi-specification.md) - [All operations](https://skmtc.dev/infobip/apis/infobip-openapi-specification/llms.txt) - [OpenAPI document](https://skmtc.dev/infobip/apis/infobip-openapi-specification/revisions/9dcbbaf902de?raw)