---
title: "Update account wrap up configuration"
method: PUT
path: "/ccaas/voice/2/account-wrap-up-config"
tags: ["customer-engagement", "conversations", "wrap-up-configuration-calls"]
---

# Update account wrap up configuration

`PUT /ccaas/voice/2/account-wrap-up-config`

## Request

- Base URL: `https://api.infobip.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.infobip.com/ccaas/voice/2/account-wrap-up-config`
- Auth: one of:
  - API key in header `Authorization`
  - API key in header `Authorization`
  - HTTP basic
  - OAuth 2
    - Client credentials
    - Token URL: `https://api.infobip.com/auth/1/oauth2/token`

Use this method to update account wrap up configuration. Wrap up is the time after a call during which an agent's status is still BUSY. Default wrap up time is 30 seconds. <a href="https://www.infobip.com/docs/conversations/calls#wrap-up-window-agent-guide" target="_blank">More info</a>.

## Request body

- B979cda441a7c661201042835d7dc18eaec3fa68a2905164912469051f8b8866AccountWrapUpApiModel
  - `wrapUpSeconds` integer, required: Wrap up duration.
  - `canExtendWrapUp` boolean, required: Determines if agents can extend wrap up time.
  - `enabled` boolean, required: Determines if wrap up is enabled for the account.

## Response `200`

OK

- B979cda441a7c661201042835d7dc18eaec3fa68a2905164912469051f8b8866AccountWrapUpApiModel
  - `wrapUpSeconds` integer, required: Wrap up duration.
  - `canExtendWrapUp` boolean, required: Determines if agents can extend wrap up time.
  - `enabled` boolean, required: Determines if wrap up is enabled for the account.

## Other responses

- `400`: Bad Request
- `401`: Unauthorized
- `403`: Forbidden
- `429`: Too Many Requests
- `500`: Internal Server Error

---

[API](https://skmtc.dev/infobip/apis/infobip-openapi-specification.md) - [All operations](https://skmtc.dev/infobip/apis/infobip-openapi-specification/llms.txt) - [OpenAPI document](https://skmtc.dev/infobip/apis/infobip-openapi-specification/revisions/9dcbbaf902de?raw)