---
title: "Get web form"
method: GET
path: "/ccaas/1/web-forms/{id}"
tags: ["customer-engagement", "conversations", "web-forms"]
---

# Get web form

`GET /ccaas/1/web-forms/{id}`

## Request

- Base URL: `https://api.infobip.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.infobip.com/ccaas/1/web-forms/{id}`
- Auth: one of:
  - OAuth 2
    - Client credentials
    - Token URL: `https://api.infobip.com/auth/1/oauth2/token`
  - API key in header `Authorization`
  - API key in header `Authorization`
  - HTTP basic

Use this method to get an existing web form.

## Path parameters

- `id` string, required

## Response `200`

OK

- E89661b226e518f36a162935afcdf1132c95b0e63e9c86c5ef5f31c5a8d865a2WebFormApiResponse
  - `id` string: Web Form Id.
  - `name` string: Web Form name.
  - `channel` 'SMS' | 'VIBER' | 'FACEBOOK_MESSENGER' | 'WHATSAPP' | 'RCS' | 'UNKNOWN' | 'EMAIL' | 'MULTICHANNEL' | 'NO_CHANNEL' | 'LIVE_CHAT' | 'UNUSED' | 'VOICE' | 'VIDEO' | 'APPLE_BUSINESS_CHAT' | 'LINE' | 'GOOGLE_BUSINESS_MESSAGES' | 'TELEGRAM' | 'CALLS' | 'INTERNAL' | 'FACEBOOK_POST' | 'INSTAGRAM_POST' | 'TWITTER_POST' | 'VIBER_BOT' | 'INSTAGRAM_MESSAGING' | 'GOOGLE_PLAY' | 'KAKAO_SANGDAM' | 'TWITTER_DM' | 'WHATSAPP_CALLS' | 'VIBER_CALLS' | 'OPEN_CHANNEL' | 'TIKTOK' | 'ZALO': Communication channel.
  - `destination` string: Web Form destination.
  - `url` string: Web Form URL.
  - `enabled` boolean: Web Form enable/disable toggle.
  - `tagIds` string[]: List of tag Ids used on the Web Form.
  - `createdAt` string, date-time: Time stamp when Web Form is created.
  - `updatedAt` string, date-time: Time stamp when Web Form was updated.

## Other responses

- `400`: Bad request
- `401`: Unauthorized
- `403`: Forbidden
- `404`: Not found
- `500`: Internal Server Error

---

[API](https://skmtc.dev/infobip/apis/infobip-openapi-specification.md) - [All operations](https://skmtc.dev/infobip/apis/infobip-openapi-specification/llms.txt) - [OpenAPI document](https://skmtc.dev/infobip/apis/infobip-openapi-specification/revisions/9dcbbaf902de?raw)