---
title: "Delete routing"
method: DELETE
path: "/ccaas/1/routing"
tags: ["customer-engagement", "conversations", "conversation-routing"]
---

# Delete routing

`DELETE /ccaas/1/routing`

## Request

- Base URL: `https://api.infobip.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.infobip.com/ccaas/1/routing`
- Auth: one of:
  - OAuth 2
    - Client credentials
    - Token URL: `https://api.infobip.com/auth/1/oauth2/token`
  - API key in header `Authorization`
  - API key in header `Authorization`
  - HTTP basic

Use this method to delete routing. No parameters are required for this action.

This operation will delete routing with all rules inside, so all new inbound messages destined to routing will be routed to the default queue.
<a href="https://www.infobip.com/docs/conversations/supervisor-guide#queues-and-routing" target="_blank">More info</a>

## Response `200`

OK

- E89661b226e518f36a162935afcdf1132c95b0e63e9c86c5ef5f31c5a8d865a2StatusCodeResponse
  - `statusCode` 'SUCCESS' | 'ERROR'
  - `message` string

## Other responses

- `401`: Unauthorized
- `403`: Forbidden
- `500`: Internal Server Error

---

[API](https://skmtc.dev/infobip/apis/infobip-openapi-specification.md) - [All operations](https://skmtc.dev/infobip/apis/infobip-openapi-specification/llms.txt) - [OpenAPI document](https://skmtc.dev/infobip/apis/infobip-openapi-specification/revisions/9dcbbaf902de?raw)