---
title: "Get notes"
method: GET
path: "/ccaas/1/conversations/{conversationId}/notes"
tags: ["customer-engagement", "conversations", "conversation-notes"]
---

# Get notes

`GET /ccaas/1/conversations/{conversationId}/notes`

## Request

- Base URL: `https://api.infobip.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.infobip.com/ccaas/1/conversations/{conversationId}/notes`
- Auth: one of:
  - OAuth 2
    - Client credentials
    - Token URL: `https://api.infobip.com/auth/1/oauth2/token`
  - API key in header `Authorization`
  - API key in header `Authorization`
  - HTTP basic

Use this method to get a list of notes from conversation with pagination. <a href="https://www.infobip.com/docs/conversations-api/notes" target="_blank">More info</a>

## Path parameters

- `conversationId` string, required

## Query parameters

- `limit` integer
- `page` integer
- `orderBy` string

## Response `200`

OK

- E89661b226e518f36a162935afcdf1132c95b0e63e9c86c5ef5f31c5a8d865a2NoteResultPage
  - `notes` E89661b226e518f36a162935afcdf1132c95b0e63e9c86c5ef5f31c5a8d865a2NoteApiResponse[]
    - `id` string: Note Id
    - `conversationId` string: Id of the conversation holding the note.
    - `agentId` string: Id of the author agent.
    - `content` string: Note content, which can be any text up to 4000 characters.
    - `type` 'INTERNAL' | 'AUTH_BIOMETRY_INIT' | 'AUTH_BIOMETRY_PENDING' | 'AUTH_BIOMETRY_SUCCESS' | 'AUTH_BIOMETRY_EXPIRED' | 'AUTH_BIOMETRY_CANCEL' | 'AUTH_BIOMETRY_FAILED' | 'AUTH_AGENT_SUCCESS' | 'AUTH_AGENT_EXPIRED' | 'AUTH_BOT_SUCCESS' | 'AUTH_BOT_EXPIRED' | 'JIRA_COMMENT' | 'ATTACHMENT' | 'INTERNAL' | 'ATTACHMENT'
    - `createdAt` string, date-time: Time stamp when note is created.
    - `updatedAt` string, date-time: Time stamp when note is updated.
  - `pagination` E89661b226e518f36a162935afcdf1132c95b0e63e9c86c5ef5f31c5a8d865a2Pagination
    - `totalItems` integer
    - `page` integer
    - `limit` integer
    - `orderBy` string

## Other responses

- `400`: Bad request
- `401`: Unauthorized
- `403`: Forbidden
- `404`: Not Found
- `500`: Internal Server Error

---

[API](https://skmtc.dev/infobip/apis/infobip-openapi-specification.md) - [All operations](https://skmtc.dev/infobip/apis/infobip-openapi-specification/llms.txt) - [OpenAPI document](https://skmtc.dev/infobip/apis/infobip-openapi-specification/revisions/9dcbbaf902de?raw)