---
title: "Get linked conversations"
method: GET
path: "/ccaas/1/conversations/{conversationId}/links"
tags: ["customer-engagement", "conversations", "conversation-management"]
---

# Get linked conversations

`GET /ccaas/1/conversations/{conversationId}/links`

## Request

- Base URL: `https://api.infobip.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.infobip.com/ccaas/1/conversations/{conversationId}/links`
- Auth: one of:
  - OAuth 2
    - Client credentials
    - Token URL: `https://api.infobip.com/auth/1/oauth2/token`
  - API key in header `Authorization`
  - API key in header `Authorization`
  - HTTP basic

Use this method to get a list of conversations linked to the specified conversation. <a href="https://www.infobip.com/docs/conversations-api/linked-conversations" target="_blank">More info</a>

## Path parameters

- `conversationId` string, required

## Response `200`

OK

- E89661b226e518f36a162935afcdf1132c95b0e63e9c86c5ef5f31c5a8d865a2LinkedConversations: Linked conversations response.
  - `linkedConversations` E89661b226e518f36a162935afcdf1132c95b0e63e9c86c5ef5f31c5a8d865a2LinkedConversation[]: List of linked conversation pairs.
    - `parentConversation` E89661b226e518f36a162935afcdf1132c95b0e63e9c86c5ef5f31c5a8d865a2LinkedConversationMember, required: A conversation that is linked to another conversation.
      - `conversationId` string: Conversation ID.
      - `createdAt` string, date-time: Time when the conversation was created.
      - `updatedAt` string, date-time: Time when the conversation was last updated.
      - `agentId` string: ID of the assigned agent.
      - `topic` string: Conversation topic.
      - `channel` 'SMS' | 'VIBER' | 'FACEBOOK_MESSENGER' | 'WHATSAPP' | 'RCS' | 'UNKNOWN' | 'EMAIL' | 'MULTICHANNEL' | 'NO_CHANNEL' | 'LIVE_CHAT' | 'UNUSED' | 'VOICE' | 'VIDEO' | 'APPLE_BUSINESS_CHAT' | 'LINE' | 'GOOGLE_BUSINESS_MESSAGES' | 'TELEGRAM' | 'CALLS' | 'INTERNAL' | 'FACEBOOK_POST' | 'INSTAGRAM_POST' | 'TWITTER_POST' | 'VIBER_BOT' | 'INSTAGRAM_MESSAGING' | 'GOOGLE_PLAY' | 'KAKAO_SANGDAM' | 'TWITTER_DM' | 'WHATSAPP_CALLS' | 'VIBER_CALLS' | 'OPEN_CHANNEL' | 'TIKTOK' | 'ZALO': Communication channel.
      - `status` 'OPEN' | 'WAITING' | 'SOLVED' | 'CLOSED' | 'PENDING': Conversation status.
      - `customerDisplayName` string: Display name of the customer.
    - `childConversation` E89661b226e518f36a162935afcdf1132c95b0e63e9c86c5ef5f31c5a8d865a2LinkedConversationMember, required: A conversation that is linked to another conversation.
      - `conversationId` string: Conversation ID.
      - `createdAt` string, date-time: Time when the conversation was created.
      - `updatedAt` string, date-time: Time when the conversation was last updated.
      - `agentId` string: ID of the assigned agent.
      - `topic` string: Conversation topic.
      - `channel` 'SMS' | 'VIBER' | 'FACEBOOK_MESSENGER' | 'WHATSAPP' | 'RCS' | 'UNKNOWN' | 'EMAIL' | 'MULTICHANNEL' | 'NO_CHANNEL' | 'LIVE_CHAT' | 'UNUSED' | 'VOICE' | 'VIDEO' | 'APPLE_BUSINESS_CHAT' | 'LINE' | 'GOOGLE_BUSINESS_MESSAGES' | 'TELEGRAM' | 'CALLS' | 'INTERNAL' | 'FACEBOOK_POST' | 'INSTAGRAM_POST' | 'TWITTER_POST' | 'VIBER_BOT' | 'INSTAGRAM_MESSAGING' | 'GOOGLE_PLAY' | 'KAKAO_SANGDAM' | 'TWITTER_DM' | 'WHATSAPP_CALLS' | 'VIBER_CALLS' | 'OPEN_CHANNEL' | 'TIKTOK' | 'ZALO': Communication channel.
      - `status` 'OPEN' | 'WAITING' | 'SOLVED' | 'CLOSED' | 'PENDING': Conversation status.
      - `customerDisplayName` string: Display name of the customer.

## Other responses

- `401`: Unauthorized
- `403`: Forbidden
- `404`: Not found
- `500`: Internal Server Error

---

[API](https://skmtc.dev/infobip/apis/infobip-openapi-specification.md) - [All operations](https://skmtc.dev/infobip/apis/infobip-openapi-specification/llms.txt) - [OpenAPI document](https://skmtc.dev/infobip/apis/infobip-openapi-specification/revisions/9dcbbaf902de?raw)