---
title: "Retrieve a Customer access"
method: GET
path: "/v1/customer-access/{customerAccessId}"
tags: ["Customers"]
---

# Retrieve a Customer access

`GET /v1/customer-access/{customerAccessId}`

## Request

- Base URL: `https://hyperscale0.ai`
- URL: `https://hyperscale0.ai/v1/customer-access/{customerAccessId}`
- Auth: one of:
  - HTTP bearer
  - HTTP bearer

Retrieve a single Customer access by its customerAccessId. The grant that lets one customer use one Product. The customer credential spans the company, so this row is what makes it usable on a specific Product.

## Path parameters

- `customerAccessId` string, required

## Query parameters

- `productId` string: Hyperscale product ID

## Headers

- `X-Hyperscale-Environment` 'sandbox' | 'live'

## Response `200`

Success

- CustomerAccessRetrieveOutput
  - `customerAccessId` string, required: Hyperscale customer access ID
  - `tenantId` string, required: Organization tenant ID
  - `id` string, required
  - `customerId` string: Tenant-local customer ID
  - `productId` string: Hyperscale product ID
  - `status` 'pending' | 'active' | 'suspended' | 'closed'
  - `createdAt` string, date-time

## Other responses

- `default`: ErrorResponse. See x-error-codes and x-errors for codes, HTTP statuses and retry guidance.

---

[API](https://skmtc.dev/hyperscale0/apis/hyperscale-product-api.md) · [All operations](https://skmtc.dev/hyperscale0/apis/hyperscale-product-api/llms.txt) · [OpenAPI document](https://skmtc.dev/hyperscale0/apis/hyperscale-product-api/revisions/e9e8faa044d5?raw)