---
title: "Lift a billing suspension on an account"
method: POST
path: "/v1/admin/accounts/{id}/unsuspend"
tags: ["billing"]
---

# Lift a billing suspension on an account

`POST /v1/admin/accounts/{id}/unsuspend`

## Request

- Base URL: `https://api.hyperresearch.ai`
- URL: `https://api.hyperresearch.ai/v1/admin/accounts/{id}/unsuspend`
- Auth: API key in cookie `hr_session`

Sets a `suspended` account back to `active`, closes any open chargeback block on it, and emails the owner that they are back. For the cases the automatic paths cannot decide: payment outside Stripe, a dispute we conceded, or a suspension we caused. Cross-account — a suspended account cannot sign in, so this is the only shape the repair can take. Idempotent: an account that is not suspended answers `changed: false` and nothing is written. Never touches a `deleted` account.

## Path parameters

- `id` string, required

## Request body

- AdminAccountUnsuspend
  - `reason` string: Why you are lifting it, in your own words, recorded verbatim in the audit row. Optional, and the one field of this request that a future reader will actually want.

## Response `200`

The account, after the call

- AdminAccountUnsuspendResult
  - `id` string, required
  - `status` string, required: The account's status after the call.
  - `previous_status` string, required
  - `changed` boolean, required: False when the account was not suspended — the idempotent second call. Nothing is written and no email is sent.
  - `disputes_cleared` integer, required: Open `billing_dispute` alert rows closed by this call. Leaving one open would put the account straight back behind the run-admission gate, so the operator act clears them and says how many.
  - `email` string, required: What the customer notice did: `queued`, `no_recipient`, `suppressed`, or `skipped`.

## Other responses

- `400`: Invalid request
- `401`: Authentication failed
- `403`: Insufficient scope or plan
- `404`: Not found
- `429`: Rate limited or over quota
- `500`: Internal error

---

[API](https://skmtc.dev/hyperresearch/apis/hyperresearch-cloud-api.md) · [All operations](https://skmtc.dev/hyperresearch/apis/hyperresearch-cloud-api/llms.txt) · [OpenAPI document](https://skmtc.dev/hyperresearch/apis/hyperresearch-cloud-api/revisions/726ef831ebf4?raw)