---
title: "Get a custom channel"
method: GET
path: "/conversations/custom-channels/2026-03/{channelId}"
tags: ["Channels"]
---

# Get a custom channel

`GET /conversations/custom-channels/2026-03/{channelId}`

## Request

- Base URL: `https://api.hubapi.com`
- URL: `https://api.hubapi.com/conversations/custom-channels/2026-03/{channelId}`
- Auth: none required

Retrieve the details about a custom channel. This API allows you to see a custom channel's current capabilties and other configuration metadata

## Path parameters

- `channelId` integer, required

## Response `200`

successful operation

- ConversationsCustomChannelsPublicChannelIntegrationChannel
  - `capabilities` object, required
  - `channelAccountConnectionRedirectUrl` string
  - `channelDescription` string
  - `channelLogoUrl` string
  - `createdAt` string, date-time, required
  - `id` string, required
  - `name` string, required
  - `webhookUrl` string

## Other responses

- `default`: An error occurred.

## Changes

> 14 revisions in range; 1 not diffed, 2 could not be searched.

- **2026-03-25** `62586336cea2`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/hubspot/apis/hubspot-api-specification/changes/conversations/custom-channels/2026-03/:channelId/get.md)

---

[API](https://skmtc.dev/hubspot/apis/hubspot-api-specification.md) - [All operations](https://skmtc.dev/hubspot/apis/hubspot-api-specification/llms.txt) - [OpenAPI document](https://skmtc.dev/hubspot/apis/hubspot-api-specification/revisions/f9c7181056c5?raw)