---
title: "Unsubscribe a contact from all subscriptions"
method: POST
path: "/communication-preferences/2026-03/statuses/{subscriberIdString}/unsubscribe-all"
tags: ["Definitions"]
---

# Unsubscribe a contact from all subscriptions

`POST /communication-preferences/2026-03/statuses/{subscriberIdString}/unsubscribe-all`

## Request

- Base URL: `https://api.hubapi.com`
- URL: `https://api.hubapi.com/communication-preferences/2026-03/statuses/{subscriberIdString}/unsubscribe-all`
- Auth: one of:
  - HTTP bearer
  - API key in query parameter `hapikey`
  - none

Unsubscribe a contact from all email subscriptions.

## Path parameters

- `subscriberIdString` string, required

## Query parameters

- `channel` 'EMAIL', required
- `businessUnitId` integer
- `verbose` boolean

## Response `200`

successful operation

- CommunicationPreferencesActionResponseWithResultsPublicStatus
  - `completedAt` string, date-time, required: The date and time when the operation was completed.
  - `errors` StandardError[]: A list of errors that occurred during the operation.
    - `category` string, required: Error category.
    - `context` object, required: Error context.
    - `errors` ErrorDetail[], required: List of error details.
      - `code` string: The status code associated with the error detail
      - `context` object: Context about the error condition
      - `in` string: The name of the field or parameter in which the error was found.
      - `message` string, required: A human readable message describing the error along with remediation steps where appropriate
      - `subCategory` string: A specific category that contains more specific detail about the error
    - `id` string: Error ID.
    - `links` object, required: Error links.
    - `message` string, required: Error message.
    - `status` string, required: Error status.
    - `subCategory` object: Error subcategory.
  - `links` object: Contains URLs related to the response, such as documentation or resources.
  - `numErrors` integer: The number of errors that occurred during the operation.
  - `requestedAt` string, date-time: The date and time when the request was made.
  - `results` CommunicationPreferencesPublicStatus[], required: An array of results from the operation.
    - `businessUnitId` integer: The ID of the business unit associated with the subscription.
    - `channel` 'EMAIL', required: The type of communication channel, with 'EMAIL' as the only supported option.
    - `legalBasis` 'CONSENT_WITH_NOTICE' | 'LEGITIMATE_INTEREST_CLIENT' | 'LEGITIMATE_INTEREST_OTHER' | 'LEGITIMATE_INTEREST_PQL' | 'NON_GDPR' | 'PERFORMANCE_OF_CONTRACT' | 'PROCESS_AND_STORE': The legal basis for communication, with options including 'LEGITIMATE_INTEREST_PQL', 'LEGITIMATE_INTEREST_CLIENT', 'PERFORMANCE_OF_CONTRACT', 'CONSENT_WITH_NOTICE', 'NON_GDPR', 'PROCESS_AND_STORE', and 'LEGITIMATE_INTEREST_OTHER'.
    - `legalBasisExplanation` string: An explanation for the legal basis used for communication.
    - `setStatusSuccessReason` 'NO_STATUS_CHANGE' | 'REQUESTED_CHANGE_OCCURRED' | 'RESUBSCRIBE_OCCURRED' | 'UNSUBSCRIBE_FROM_ALL_OCCURRED': The reason for the successful change in subscription status, such as 'RESUBSCRIBE_OCCURRED' or 'NO_STATUS_CHANGE'.
    - `source` string, required: The origin or method through which the subscription status was set.
    - `status` 'NOT_SPECIFIED' | 'SUBSCRIBED' | 'UNSUBSCRIBED', required: The current subscription status of the contact, which can be 'SUBSCRIBED', 'UNSUBSCRIBED', or 'NOT_SPECIFIED'.
    - `subscriberIdString` string, required: The contact's email address.
    - `subscriptionId` integer, required: The unique identifier of the subscription.
    - `subscriptionName` string: The name of the subscription.
    - `timestamp` string, date-time, required: The date and time when the subscription status was last updated.
  - `startedAt` string, date-time, required: The date and time when the operation started.
  - `status` 'CANCELED' | 'COMPLETE' | 'PENDING' | 'PROCESSING', required: Indicates the current status of the operation, with possible values: PENDING, PROCESSING, CANCELED, COMPLETE.

## Other responses

- `default`: An error occurred.

## Changes

> 14 revisions in range; 1 not diffed, 2 could not be searched.

- **2026-04-08** `b0d8bc008db9`: 2 info
  - the security scope `communication_preferences.read_write` was added to the endpoint's security scheme `private_apps`
  - the security scope `communication_preferences.write` was removed from the endpoint's security scheme `private_apps`
- **2026-04-03** `3578967e48df`: 2 info
  - the security scope `communication_preferences.read_write` was added to the endpoint's security scheme `private_apps`
  - the security scope `communication_preferences.write` was removed from the endpoint's security scheme `private_apps`
- **2026-04-01** `e0403341222c`: 2 info
  - the security scope `communication_preferences.read_write` was added to the endpoint's security scheme `private_apps`
  - the security scope `communication_preferences.write` was removed from the endpoint's security scheme `private_apps`
- **2026-03-31** `f33be5a82610`: 2 info
  - the security scope `communication_preferences.read_write` was added to the endpoint's security scheme `private_apps`
  - the security scope `communication_preferences.write` was removed from the endpoint's security scheme `private_apps`
- **2026-03-30** `dc2fdad57f7f`: 2 info
  - the security scope `communication_preferences.read_write` was added to the endpoint's security scheme `private_apps`
  - the security scope `communication_preferences.write` was removed from the endpoint's security scheme `private_apps`

[Operation history](https://skmtc.dev/hubspot/apis/hubspot-api-specification/changes/communication-preferences/2026-03/statuses/:subscriberIdString/unsubscribe-all/post.md)

---

[API](https://skmtc.dev/hubspot/apis/hubspot-api-specification.md) - [All operations](https://skmtc.dev/hubspot/apis/hubspot-api-specification/llms.txt) - [OpenAPI document](https://skmtc.dev/hubspot/apis/hubspot-api-specification/revisions/f9c7181056c5?raw)