---
title: "Assign Channel"
method: POST
path: "/inbox/channels/{channel_id}/assign"
tags: ["AI Inbox"]
---

# Assign Channel

`POST /inbox/channels/{channel_id}/assign`

## Request

- Base URL: `https://be.graph8.com/api/v1`
- URL: `https://be.graph8.com/api/v1/inbox/channels/{channel_id}/assign`
- Auth: HTTP bearer

Give a conversation to one or more people.

Ownership is SHARED, not singular: assigning ADDS people rather than
replacing whoever is already there. Take someone off with
`DELETE /inbox/channels/{id}/assign`.

## Path parameters

- `channel_id` string, required: Conversation id.

## Query parameters

- `channel_type` 'email' | 'chat' | 'phone' | 'sms' | 'heyreach' | 'meetings' | 'support' | 'all', required: Which channel the conversation lives in. REQUIRED: the same id means different rows in different channels, so this is what identifies the conversation, not a filter.
- `linkedin_account_id` integer, nullable: LinkedIn account id. Required only for `heyreach`, where the id is account-scoped and ambiguous without it.

## Headers

- `Authorization` string, nullable
- `X-Target-Org-Id` string, nullable

## Request body

- AssignmentCreateRequest: Give a conversation to one or more people. A LIST, and up to 20: the app models shared ownership rather than a single owner, so assigning replaces nothing - use `DELETE .../assign` to take someone off.
  - `assignee_emails` string[], required: Who owns this conversation. Check eligibility first.

## Response `200`

Successful Response

- ApiResponseInboxPayload
  - `data` InboxPayload, required: An open envelope for a comment, an assignment or a workspace. Open because a comment carries attachment refs and mention metadata that grow, and because an assignment result reports per-assignee outcomes.
  - `pagination` PaginationMeta
    - `page` integer, required: Current page number (1-indexed)
    - `limit` integer, required: Items per page
    - `total` integer, required: Total number of items
    - `has_next` boolean, required: Whether there are more pages
    - `next_cursor` string, nullable: Opaque cursor for the next page; null when there are no more items. Pass it back as the `cursor` query param to fetch the following page without computing page numbers.
    - `total_available` integer, nullable: Search endpoints only: how many records really match, when known. Can be larger than `total`, which is capped at the 10,000 results that can be paged. For company search this is a distinct-company estimate. Null when unknown; absent outside search.
    - `total_is_lower_bound` boolean, nullable: Search endpoints only: true when more records match than `total` shows (the result set is larger than the 10,000 results that can be paged). Absent outside search.
    - `notes` string[], nullable: Search endpoints only: plain-language notes about the result, e.g. that more records match than can be paged, or that a reversed `between` range was put in order.

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/graph8/apis/graph8-developer-api.md) · [All operations](https://skmtc.dev/graph8/apis/graph8-developer-api/llms.txt) · [OpenAPI document](https://skmtc.dev/graph8/apis/graph8-developer-api/revisions/2e7cfa0ca921?raw)