---
title: "Resolve Missed Callbacks"
method: PATCH
path: "/dialer/parallel-calls/missed-callbacks/resolve"
tags: ["Dialer"]
---

# Resolve Missed Callbacks

`PATCH /dialer/parallel-calls/missed-callbacks/resolve`

## Request

- Base URL: `https://be.graph8.com/api/v1`
- URL: `https://be.graph8.com/api/v1/dialer/parallel-calls/missed-callbacks/resolve`
- Auth: HTTP bearer

CONTACTS NOBODY. Closes a missed callback.

`resolution` is closed to `manual` (someone called them back) or `ignored`
(a decision not to). The two are not interchangeable in reporting, which
is why the field exists at all rather than a single "done" flag.

## Headers

- `Authorization` string, nullable
- `X-Target-Org-Id` string, nullable

## Request body

- MissedCallbacksResolveRequest: Mirrors `MissedCallResolveRequest` minus `org_id`.
  - `ids` integer[], required
  - `user_email` string, required
  - `resolution` 'manual' | 'ignored'

## Response `200`

Successful Response

- ApiResponseDialerPayload
  - `data` DialerPayload, required: An open envelope for one dialer result. Open because voice owns the shape of a session, a call stub and a queue stat, and it grows them without a contract bump here. A dropped field would otherwise turn an added upstream field into a removed public one.
  - `pagination` PaginationMeta
    - `page` integer, required: Current page number (1-indexed)
    - `limit` integer, required: Items per page
    - `total` integer, required: Total number of items
    - `has_next` boolean, required: Whether there are more pages
    - `next_cursor` string, nullable: Opaque cursor for the next page; null when there are no more items. Pass it back as the `cursor` query param to fetch the following page without computing page numbers.
    - `total_available` integer, nullable: Search endpoints only: how many records really match, when known. Can be larger than `total`, which is capped at the 10,000 results that can be paged. For company search this is a distinct-company estimate. Null when unknown; absent outside search.
    - `total_is_lower_bound` boolean, nullable: Search endpoints only: true when more records match than `total` shows (the result set is larger than the 10,000 results that can be paged). Absent outside search.
    - `notes` string[], nullable: Search endpoints only: plain-language notes about the result, e.g. that more records match than can be paged, or that a reversed `between` range was put in order.

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/graph8/apis/graph8-developer-api.md) · [All operations](https://skmtc.dev/graph8/apis/graph8-developer-api/llms.txt) · [OpenAPI document](https://skmtc.dev/graph8/apis/graph8-developer-api/revisions/2e7cfa0ca921?raw)