---
title: "Set Call Disposition"
method: PATCH
path: "/dialer/parallel-calls/calls/{livekit_room_name}/disposition"
tags: ["Dialer"]
---

# Set Call Disposition

`PATCH /dialer/parallel-calls/calls/{livekit_room_name}/disposition`

## Request

- Base URL: `https://be.graph8.com/api/v1`
- URL: `https://be.graph8.com/api/v1/dialer/parallel-calls/calls/{livekit_room_name}/disposition`
- Auth: HTTP bearer

CONTACTS NOBODY. Records how a finished call went.

`disposition` is an open string rather than a closed enum because the
vocabulary is the system set PLUS the org's own custom dispositions -
closing it here would refuse a value the customer defined.
`GET /voice/dispositions` lists what this organisation accepts.

Setting `callback_at` schedules the follow-up; it does not place it.

## Path parameters

- `livekit_room_name` string, required: Room name of the call.

## Headers

- `Authorization` string, nullable
- `X-Target-Org-Id` string, nullable

## Request body

- CallDispositionRequest: Mirrors `CallDispositionRequest`. Records the outcome of a finished call. `disposition` is left an open string on purpose: the vocabulary is system values PLUS the org's own custom dispositions, so closing it here would refuse a value the customer defined. `GET /voice/dispositions` lists what this org accepts.
  - `disposition` string, required
  - `notes` string, nullable
  - `sentiment` string, nullable
  - `callback_at` string, date-time, nullable

## Response `200`

Successful Response

- ApiResponseDialerPayload
  - `data` DialerPayload, required: An open envelope for one dialer result. Open because voice owns the shape of a session, a call stub and a queue stat, and it grows them without a contract bump here. A dropped field would otherwise turn an added upstream field into a removed public one.
  - `pagination` PaginationMeta
    - `page` integer, required: Current page number (1-indexed)
    - `limit` integer, required: Items per page
    - `total` integer, required: Total number of items
    - `has_next` boolean, required: Whether there are more pages
    - `next_cursor` string, nullable: Opaque cursor for the next page; null when there are no more items. Pass it back as the `cursor` query param to fetch the following page without computing page numbers.
    - `total_available` integer, nullable: Search endpoints only: how many records really match, when known. Can be larger than `total`, which is capped at the 10,000 results that can be paged. For company search this is a distinct-company estimate. Null when unknown; absent outside search.
    - `total_is_lower_bound` boolean, nullable: Search endpoints only: true when more records match than `total` shows (the result set is larger than the 10,000 results that can be paged). Absent outside search.
    - `notes` string[], nullable: Search endpoints only: plain-language notes about the result, e.g. that more records match than can be paged, or that a reversed `between` range was put in order.

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/graph8/apis/graph8-developer-api.md) · [All operations](https://skmtc.dev/graph8/apis/graph8-developer-api/llms.txt) · [OpenAPI document](https://skmtc.dev/graph8/apis/graph8-developer-api/revisions/2e7cfa0ca921?raw)