---
title: "Changes to Search metric cards"
method: GET
path: "/api/metric-cards"
---

# Changes to Search metric cards

`GET /api/metric-cards`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 1 of 2 revisions.

- **2026-11-03** `3fdfcb5b6678`: 23 warning, 1 info

## Changes

- **2026-11-03** `3fdfcb5b6678`: 23 warning, 1 info
  - added the new `available-time` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `average-first-response-time` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `average-human-response-time-after-ai-handoff` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `average-resolution-time` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `call-wrap-up-time` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `calls-with-achieved-slas` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `calls-with-breached-slas` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `inbound-answered` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `macro-share-of-total` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `macro-total-tickets` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `macro-trend` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `no-result-searches` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `on-a-call-time` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `percent-one-touch-tickets` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `percent-zero-touch-tickets` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `revenue-influenced` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `surveys-answered` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `ticket-attribute-intents` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `ticket-attribute-share-of-total` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `ticket-attribute-tickets` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `ticket-attribute-trend` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `total-time` enum value to the `data/items/slug` response property for the response status `200`
  - added the new `unavailable-time` enum value to the `data/items/slug` response property for the response status `200`
  - removed the `sla-achievement-rate` enum value from the `data/items/slug` response property for the response status `200`

---

[Operation](https://skmtc.dev/gorgias/apis/gorgias-rest-api/docs/api/metric-cards/get.md) - [API](https://skmtc.dev/gorgias/apis/gorgias-rest-api.md) - [Page](https://skmtc.dev/gorgias/apis/gorgias-rest-api/changes/api/metric-cards/get)