---
title: "POST /v2/{+name}:escalate"
method: POST
path: "/v2/{+name}:escalate"
tags: ["cases"]
---

# POST /v2/{+name}:escalate

`POST /v2/{+name}:escalate`

Escalate a case, starting the Google Cloud Support escalation management process. This operation is only available for some support services. Go to https://cloud.google.com/support and look for 'Technical support escalations' in the feature list to find out which ones let you do that. EXAMPLES: cURL: ```shell case="projects/some-project/cases/43595344" curl \ --request POST \ --header "Authorization: Bearer $(gcloud auth print-access-token)" \ --header "Content-Type: application/json" \ --data '{ "escalation": { "reason": "BUSINESS_IMPACT", "justification": "This is a test escalation." } }' \ "https://cloudsupport.googleapis.com/v2/$case:escalate" ``` Python: ```python import googleapiclient.discovery api_version = "v2" supportApiService = googleapiclient.discovery.build( serviceName="cloudsupport", version=api_version, discoveryServiceUrl=f"https://cloudsupport.googleapis.com/$discovery/rest?version={api_version}", ) request = supportApiService.cases().escalate( name="projects/some-project/cases/43595344", body={ "escalation": { "reason": "BUSINESS_IMPACT", "justification": "This is a test escalation.", }, }, ) print(request.execute()) ```

## Path parameters

- `name` string, required

## Request body

- EscalateCaseRequest — The request message for the EscalateCase endpoint.
  - `escalation` Escalation — An escalation of a support case.
    - `justification` string — Required. A free text description to accompany the `reason` field above. Provides additional context on why the case is being escalated.
    - `reason` 'REASON_UNSPECIFIED' | 'RESOLUTION_TIME' | 'TECHNICAL_EXPERTISE' | 'BUSINESS_IMPACT' — Required. The reason why the Case is being escalated.

## Response `200`

Successful response

---

[API](https://skmtc.dev/google/apis/cloudsupport.md) · [All operations](https://skmtc.dev/google/apis/cloudsupport/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/google/cloudsupport/revisions/a86345007852/schema)