---
title: "Changes to Escalate Account"
method: POST
path: "/api/platform/escalation/accounts/{account_id}"
---

# Changes to Escalate Account

`POST /api/platform/escalation/accounts/{account_id}`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 3 of 26 revisions.

- **2026-11-02** `28638f87e7d4`: 1 info
- **2026-10-09** `2d5570083be4`: 1 info
- **2026-10-02** `d865537bdade`: 1 info

## Changes

- **2026-11-02** `28638f87e7d4`: 1 info
  - the `durationHours` request property's max was increased from `48.00` to `720.00`
- **2026-10-09** `2d5570083be4`: 1 info
  - added the optional property `rejectedTuples` to the response with the `200` status
- **2026-10-02** `d865537bdade`: 1 info
  - added the new optional request property `userId`

---

[Operation](https://skmtc.dev/gocrisp/apis/crisp-app-dock/docs/api/platform/escalation/accounts/:account_id/post.md) - [API](https://skmtc.dev/gocrisp/apis/crisp-app-dock.md) - [Page](https://skmtc.dev/gocrisp/apis/crisp-app-dock/changes/api/platform/escalation/accounts/:account_id/post)