---
title: "Hand over the user's open tickets to their team"
method: POST
path: "/users/me/reassign-tickets"
tags: ["User"]
---

# Hand over the user's open tickets to their team

`POST /users/me/reassign-tickets`

## Request

- Base URL: `https://api.gleap.io/v3`
- URL: `https://api.gleap.io/v3/users/me/reassign-tickets`
- Auth: HTTP bearer

Hands over the authenticated user's open conversations to their teammates. Only OPEN tickets that are
currently assigned to the user AND belong to a team are affected, at most 100 per call; teams using
manual assignment are skipped. Returns `{ success: true }`.

## Response `200`

Ok

- object
  - `success` boolean, required

---

[API](https://skmtc.dev/gleap/apis/gleap-server.md) - [All operations](https://skmtc.dev/gleap/apis/gleap-server/llms.txt) - [OpenAPI document](https://skmtc.dev/gleap/apis/gleap-server/revisions/3b025e883cef?raw)