---
title: "Change a support ticket status"
method: POST
path: "/v1/admin/support/tickets/{publicId}/status"
tags: ["admin"]
---

# Change a support ticket status

`POST /v1/admin/support/tickets/{publicId}/status`

## Request

- Base URL: `https://api.getmyhotels.com`
- URL: `https://api.getmyhotels.com/v1/admin/support/tickets/{publicId}/status`
- Auth: HTTP bearer

## Path parameters

- `publicId` string, required

## Request body

- object
  - `status` 'open' | 'in_progress' | 'resolved' | 'closed', required

## Response `200`

Success

- unknown

## Other responses

- `400`: Request validation failed or the router rejected the input
- `401`: Missing or invalid bearer session token
- `403`: The account does not have admin access
- `404`: Resource not found
- `426`: Reported X-GMH-App-Version is below the supported minimum — the app must update
- `500`: Unexpected server error (opaque; details stay in logs)

---

[API](https://skmtc.dev/getmyhotels/apis/getmyhotels-rest-api.md) · [All operations](https://skmtc.dev/getmyhotels/apis/getmyhotels-rest-api/llms.txt) · [OpenAPI document](https://skmtc.dev/getmyhotels/apis/getmyhotels-rest-api/revisions/cba24a9c13f0?raw)