---
title: "Get all agent channel settings"
method: GET
path: "/public/v1/agents/{agentId}/settings"
tags: ["Agent Builder"]
---

# Get all agent channel settings

`GET /public/v1/agents/{agentId}/settings`

## Request

- Base URL: `https://prod-api.getfrontline.ai`
- URL: `https://prod-api.getfrontline.ai/public/v1/agents/{agentId}/settings`
- Auth: one of:
  - HTTP bearer
  - HTTP bearer
- TypeScript: <https://skmtc.dev/getfrontline/apis/getfrontline/docs/public/v1/agents/:agentId/settings/get.ts> (a function with typed inputs; its response is checked against the schema)

Returns livechat, WhatsApp, Instagram, and Messenger channel settings.

## Path parameters

- `agentId` string, required

## Response `200`

Channel settings

- AgentChannelSettings
  - `liveChat` object, required
    - `splitMessages` boolean, required
    - `splitCharacterLimit` integer, required
    - `closeAfter` number, nullable, required
    - `timeUnit` 'MINUTES' | 'HOURS', nullable, required
    - `conversationClose` 'NEVER' | 'AUTOMATICALLY' | 'DYNAMICALLY', required
    - `collectFeedback` boolean, required
    - `feedbackVisibility` 'ON_HOVER' | 'ALWAYS_VISIBLE', required
    - `feedbackText` string, nullable, required
    - `collectFeedbackReason` boolean, required
    - `includeOtherReason` boolean, required
    - `openFeedbackText` string, nullable, required
    - `feedbackReasons` object[], nullable
      - `id` number, required
      - `reason` string, required
      - `order` number, required
    - `enableDocumentProcessing` boolean
    - `enableImageProcessing` boolean
    - `enableIdle` boolean, required
    - `idleSettings` object, nullable
      - `id` number, nullable
      - `after` number, nullable, required
      - `timeUnit` 'MINUTES' | 'HOURS', nullable, required
      - `resetsLimit` number, nullable, required
  - `whatsApp` object, required
    - `splitMessages` boolean, required
    - `splitCharacterLimit` integer, required
    - `closeAfter` number, nullable
    - `timeUnit` 'MINUTES' | 'HOURS', nullable
    - `conversationClose` 'NEVER' | 'AUTOMATICALLY' | 'DYNAMICALLY', nullable
    - `enableDocumentProcessing` boolean
    - `enableImageProcessing` boolean
    - `debounce` boolean
    - `debounceTime` integer
    - `enableIdle` boolean, required
    - `idleSettings` object, nullable
      - `id` number, nullable
      - `after` number, nullable, required
      - `timeUnit` 'MINUTES' | 'HOURS', nullable, required
      - `resetsLimit` number, nullable, required
    - `conversationInterruptTimeout` integer
    - `conversationInterruptTimeUnit` 'MINUTES' | 'HOURS', nullable
    - `sendCloseMessage` boolean, required
    - `closeMessageType` 'STATIC' | 'DYNAMIC', required
    - `closeMessage` string, nullable
    - `closeInstruction` string, nullable
    - `autoReplyOnUninterrupt` boolean
  - `instagram` object, required
    - `splitMessages` boolean, required
    - `splitCharacterLimit` integer, required
    - `closeAfter` number, nullable
    - `timeUnit` 'MINUTES' | 'HOURS', nullable
    - `conversationClose` 'NEVER' | 'AUTOMATICALLY' | 'DYNAMICALLY', nullable
    - `enableImageProcessing` boolean
    - `enableIdle` boolean, required
    - `idleSettings` object, nullable
      - `id` number, nullable
      - `after` number, nullable, required
      - `timeUnit` 'MINUTES' | 'HOURS', nullable, required
      - `resetsLimit` number, nullable, required
    - `conversationInterruptTimeout` integer
    - `conversationInterruptTimeUnit` 'MINUTES' | 'HOURS', nullable
    - `sendCloseMessage` boolean, required
    - `closeMessageType` 'STATIC' | 'DYNAMIC', required
    - `closeMessage` string, nullable
    - `closeInstruction` string, nullable
    - `autoReplyOnUninterrupt` boolean
  - `messenger` object, required
    - `splitMessages` boolean, required
    - `splitCharacterLimit` integer, required
    - `closeAfter` number, nullable
    - `timeUnit` 'MINUTES' | 'HOURS', nullable
    - `conversationClose` 'NEVER' | 'AUTOMATICALLY' | 'DYNAMICALLY', nullable
    - `enableImageProcessing` boolean
    - `enableIdle` boolean, required
    - `idleSettings` object, nullable
      - `id` number, nullable
      - `after` number, nullable, required
      - `timeUnit` 'MINUTES' | 'HOURS', nullable, required
      - `resetsLimit` number, nullable, required
    - `conversationInterruptTimeout` integer
    - `conversationInterruptTimeUnit` 'MINUTES' | 'HOURS', nullable
    - `autoReplyOnUninterrupt` boolean
    - `sendCloseMessage` boolean, required
    - `closeMessageType` 'STATIC' | 'DYNAMIC', required
    - `closeMessage` string, nullable
    - `closeInstruction` string, nullable

---

[API](https://skmtc.dev/getfrontline/apis/getfrontline.md) - [All operations](https://skmtc.dev/getfrontline/apis/getfrontline/llms.txt) - [OpenAPI document](https://skmtc.dev/getfrontline/apis/getfrontline/revisions/666cd9efa9f3?raw)