---
title: "Open a support ticket"
method: POST
path: "/support"
tags: ["Support"]
---

# Open a support ticket

`POST /support`

## Request

- Base URL: `https://getdynamicqr.com/api/v1`
- URL: `https://getdynamicqr.com/api/v1/support`
- Auth: API key in header `X-Client-ID` and HTTP bearer

Opens a conversation and posts its first message.

**Requires the `support` plan feature.** Without it this endpoint answers 403 even with valid credentials.

## Request body

- object
  - `subject` string, required: Ticket subject. Max 200 chars.
  - `body` string, required: Initial message. Max 5000 chars.

## Response `201`

Created

## Other responses

- `401`: No credentials, or credentials that are not valid.
- `403`: The account is inactive, or the plan does not carry this feature.
- `429`: Rate limit exceeded. See `Retry-After`.

---

[API](https://skmtc.dev/getdynamicqr/apis/d-qr-rest-api.md) · [All operations](https://skmtc.dev/getdynamicqr/apis/d-qr-rest-api/llms.txt) · [OpenAPI document](https://skmtc.dev/getdynamicqr/apis/d-qr-rest-api/revisions/4467aeca30ce?raw)