---
title: "Send Caller Card"
method: POST
path: "/api/v1/calls/{external_id}/caller-card/send"
tags: ["Caller Card"]
---

# Send Caller Card

`POST /api/v1/calls/{external_id}/caller-card/send`

## Request

- Base URL: `https://api.getanana.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.getanana.com/api/v1/calls/{external_id}/caller-card/send`
- Auth: none declared

Send the card on to a department, or one of its lines ("Send to…").

For a call the person on the phone transfers onward in their own phone
system, which we cannot see (D8, D9). Everyone who answers the chosen lines
gets the card and a push; the send is recorded, so the card's conversation
marks the hand-off. Someone who already has the card is not told again.

## Path parameters

- `external_id` string, required

## Request body

- CallerCardSend
  - `department_key` string, required
  - `human_agent_id` string, uuid, nullable

## Response `204`

Successful Response

## Other responses

- `404`: No card for this call is available to you
- `422`: No one in that department or line to send it to

## Changes

> 55 revisions in range; 1 not diffed.

- **2026-10-19** `e43c72aa3600`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/getanana/apis/cleon-api/changes/api/v1/calls/:external_id/caller-card/send/post.md)

---

[API](https://skmtc.dev/getanana/apis/cleon-api.md) · [All operations](https://skmtc.dev/getanana/apis/cleon-api/llms.txt) · [OpenAPI document](https://skmtc.dev/getanana/apis/cleon-api/revisions/4d9d38769a75?raw)