---
title: "Claim Caller Card Call"
method: POST
path: "/api/v1/calls/{external_id}/caller-card/claim"
tags: ["Caller Card"]
---

# Claim Caller Card Call

`POST /api/v1/calls/{external_id}/caller-card/claim`

## Request

- Base URL: `https://api.getanana.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.getanana.com/api/v1/calls/{external_id}/caller-card/claim`
- Auth: none declared

Claim the call ("I've got this call"): the reader becomes its owner.

Decisions D5 and D6. The owner is the reader's own staff record, created
on first claim, never the shared line they answered on. A call someone else already claimed (or
an admin assigned) is refused with their name: on a shared desk, the first
click wins and the others are told who has it.

## Path parameters

- `external_id` string, required

## Response `200`

Successful Response

- CallerCardOwner
  - `name` string, required
  - `is_me` boolean, required

## Other responses

- `404`: No card for this call is available to you
- `409`: Someone else already has this call
- `422`: Validation Error

## Changes

> 55 revisions in range; 1 not diffed.

- **2026-10-19** `e43c72aa3600`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/getanana/apis/cleon-api/changes/api/v1/calls/:external_id/caller-card/claim/post.md)

---

[API](https://skmtc.dev/getanana/apis/cleon-api.md) · [All operations](https://skmtc.dev/getanana/apis/cleon-api/llms.txt) · [OpenAPI document](https://skmtc.dev/getanana/apis/cleon-api/revisions/4d9d38769a75?raw)