---
title: "/claim/intake/retrieveOtherAccounts"
method: POST
path: "/claim/intake/retrieveOtherAccounts"
tags: ["Intake"]
---

# /claim/intake/retrieveOtherAccounts

`POST /claim/intake/retrieveOtherAccounts`

## Request

- Base URL: `{corename}.gft-dispute-api.{env}.gpsrv.com/gft-dispute-api/1.0`
- URL: `{corename}.gft-dispute-api.{env}.gpsrv.com/gft-dispute-api/1.0/claim/intake/retrieveOtherAccounts`
- Auth: none declared

Use this endpoint to get a list of other accounts for this customer.

Must call `/claim/intake/retrieveQuestionnaire` with a question response indicating in `APIDocumentationList` that this method is required

This call is required when the claim reason is merchant duplicate and the user has indicated that the duplicate transaction is on a different account than the disputed transaction

Prerequisite API call:
- `/claim/intake/retrieveQuestionnaire`

## Request body

- object
  - `providerId` integer, required: Your unique provider identifier from SoFi Tech Solutions. Pattern: Max 10 digits Example: `9999`
  - `transactionId` string, required: Supply a globally unique ID to identify this endpoint request ("transaction"). Pattern: Max 60 characters Example: `"984513-395483653-4483483478"`
  - `ClaimId` string, required: Unique claim ID

## Response `200`

postRetrieveOtherAccounts

- object
  - `AccountList` object[]
    - `AccountNumber` string: Account Number
    - `Balance` string: Balance on the account
    - `Description` string: Account description
    - `OpenDate` string: Date the account was opened.<br><br> Format:yyyyMMdd
  - `StatusList` object[]
    - `Type` 'Error' | 'Success': Status of the request
    - `Message` string: Message about the status
    - `Code` string: Numeric code for the status
  - `rtoken` string, nullable: A system-generated ID used for tracking
  - `StatusCode` integer, nullable: The HTTP response status code

## Other responses

- `400`: Error retrieve other accounts request
- `500`: Error retrieve other accounts request

---

[API](https://skmtc.dev/galileo-ft/apis/dispute-api-3-0.md) - [All operations](https://skmtc.dev/galileo-ft/apis/dispute-api-3-0/llms.txt) - [OpenAPI document](https://skmtc.dev/galileo-ft/apis/dispute-api-3-0/revisions/cf13cabe7c95?raw)