---
title: "Get call details"
method: GET
path: "/call/{callId}"
tags: ["Calls"]
---

# Get call details

`GET /call/{callId}`

## Request

- Base URL: `https://app.freyavoice.ai/api/v2`
- URL: `https://app.freyavoice.ai/api/v2/call/{callId}`
- Auth: HTTP bearer

Returns detailed call information including transcript, messages, tags, and problems.

## Path parameters

- `callId` string, uuid, required: Call ID

## Query parameters

- `workspaceId` string, uuid, required: Workspace ID

## Response `200`

Call details

- object
  - `success` true, required
  - `data` object, required
    - `message` string, required
    - `result` object, required
      - `call` object, required
        - `id` string, required
        - `assistantId` string, nullable
        - `assistantName` string, nullable
        - `workflowId` string, nullable
        - `workflowName` string, nullable
        - `workspaceId` string, required
        - `phoneNumberId` string, nullable
        - `phoneNumber` string, nullable
        - `simulationId` string, nullable
        - `campaign` object, nullable
          - `id` string, required
          - `assistantId` string, nullable
          - `phoneNumberId` string, nullable
          - `name` string, required
          - `description` string, nullable
        - `customerNumber` string, nullable
        - `startedAt` string, nullable
        - `endedAt` string, nullable
        - `duration` number, nullable
        - `status` string, nullable
        - `type` string, nullable
        - `endedReason` string, nullable
        - `transcript` string, nullable
        - `messages` object[], nullable
          - `role` string, required
          - `message` string
          - `duration` number
          - `secondsFromStart` number
          - `timestamp` string
          - `endTime` number
        - `summary` string, nullable
        - `cost` number, nullable
        - `recordingUrl` string, nullable
        - `tags` object[]
          - `tag` string, required
          - `source` string, required
          - `value` number
          - `confidence` number, nullable
          - `metadata` object, nullable
        - `customer` object
          - `number` string, nullable
          - `identity` object
            - `firstName` string
            - `lastName` string
            - `email` string
        - `unresolvedProblemsCount` number
        - `resolvedProblemsCount` number
        - `unresolvedAiProblemsCount` number
        - `unresolvedUserProblemsCount` number
        - `reviewStatus` string, nullable
        - `reviewAssignees` object[], nullable
          - `userId` string, required
          - `userName` string, nullable
        - `isArchived` boolean
        - `analysis` unknown
        - `createdAt` string, nullable
        - `updatedAt` string, nullable
        - `artifact` unknown
        - `logs` unknown[]
          - unknown
        - `problems` object[]
          - `id` string
          - `workspaceId` string, nullable
          - `callId` string, nullable
          - `agentId` string, nullable
          - `problem` string, required
          - `description` string, nullable
          - `type` 'system' | 'audio' | 'transcription' | 'decision' | 'general' | 'null', nullable
          - `severity` number
          - `status` string
          - `assignedTo` string, nullable
          - `createdBy` string
          - `messageId` string, nullable
          - `resolved` boolean
          - `resolvedAt` string, nullable
          - `resolvedBy` string, nullable
          - `solutionId` string, uuid, nullable
          - `createdAt` string
          - `updatedAt` string
          - `callStartedAt` string, nullable
          - `customerNumber` string, nullable
          - `agentName` string, nullable
          - `resolvedByName` string, nullable
          - `assignees` object[]
            - `userId` string, required
            - `userName` string, nullable
            - `assignedAt` string, required
          - `commentsCount` number
          - `isArchived` boolean

## Other responses

- `400`: Validation error
- `401`: Missing or invalid token
- `404`: Call not found
- `500`: Server error

---

[API](https://skmtc.dev/freyavoice/apis/freyavoice-api.md) - [All operations](https://skmtc.dev/freyavoice/apis/freyavoice-api/llms.txt) - [OpenAPI document](https://skmtc.dev/freyavoice/apis/freyavoice-api/revisions/153d120f0c73?raw)