import {z} from 'zod'

export type GetApiAdminIrSlaDashboardArgs = {days?: number | undefined};

export type GetApiAdminIrSlaDashboardOptions = {baseUrl?: string | undefined, oauth2?: string | undefined, fetch?: typeof fetch | undefined};

export const fireAntApiModelsIRIRSlaCompanyRow = z.object({symbol: z.string().optional(), companyName: z.string().optional(), totalTickets: z.number().int().optional(), openTickets: z.number().int().optional(), breachedTickets: z.number().int().optional(), avgFirstResponseMinutes: z.number().optional()});

export const fireAntApiModelsIRIRTicketItem = z.object({ticketId: z.number().int().optional(), code: z.string().optional(), companyId: z.number().int().optional(), symbol: z.string().optional(), companyName: z.string().optional(), type: z.union([z.literal(1), z.literal(2), z.literal(3), z.literal(4), z.literal(5), z.literal(6), z.literal(7)]).optional(), priority: z.union([z.literal(1), z.literal(2), z.literal(3), z.literal(4)]).optional(), status: z.union([z.literal(0), z.literal(1), z.literal(2), z.literal(3), z.literal(4), z.literal(5), z.literal(6)]).optional(), subject: z.string().optional(), description: z.string().optional(), createdBy: z.string().optional(), createdDate: z.string().optional(), assigneeUserName: z.string().optional(), triagedDate: z.string().optional(), firstResponseDate: z.string().optional(), resolvedDate: z.string().optional(), closedDate: z.string().optional(), slaFirstResponseDue: z.string().optional(), slaResolutionDue: z.string().optional(), slaBreached: z.boolean().optional(), minutesToResolutionDue: z.number().int().optional(), resolution: z.string().optional(), resolutionCode: z.number().int().optional(), rating: z.number().int().optional(), ratingComment: z.string().optional(), source: z.number().int().optional(), itemCount: z.number().int().optional(), messageCount: z.number().int().optional(), actionCount: z.number().int().optional()});

export const fireAntApiModelsIRIRSlaDashboard = z.object({totalTickets: z.number().int().optional(), openTickets: z.number().int().optional(), breachedTickets: z.number().int().optional(), respondedTickets: z.number().int().optional(), avgFirstResponseMinutes: z.number().optional(), avgResolutionMinutes: z.number().optional(), avgRating: z.number().optional(), companies: z.array(fireAntApiModelsIRIRSlaCompanyRow).optional(), atRisk: z.array(fireAntApiModelsIRIRTicketItem).optional()});

export const validateResponse = async <Output>(
  schema: {
    readonly '~standard': {
      readonly validate: (value: unknown) => ({ readonly value: Output; readonly issues?: undefined } | { readonly issues: ReadonlyArray<{ readonly message: string; readonly path?: ReadonlyArray<PropertyKey | { readonly key: PropertyKey }> | undefined }> }) | Promise<{ readonly value: Output; readonly issues?: undefined } | { readonly issues: ReadonlyArray<{ readonly message: string; readonly path?: ReadonlyArray<PropertyKey | { readonly key: PropertyKey }> | undefined }> }>
    }
  },
  value: unknown
): Promise<Output> => {
  const result = await schema['~standard'].validate(value)

  if (result.issues !== undefined) {
    const detail = result.issues
      .map(({ message, path }) =>
        path?.length
          ? `${path.map((segment) => String(typeof segment === 'object' ? segment.key : segment)).join('.')}: ${message}`
          : message
      )
      .join('; ')

    throw new Error(`Response does not match the schema: ${detail}`, { cause: { issues: result.issues } })
  }

  return result.value
};

/**
 * Tình hình thực hiện cam kết thời gian
 * 
 * GET /admin/ir/sla-dashboard
 */
export const getApiAdminIrSlaDashboard = async (args: GetApiAdminIrSlaDashboardArgs, options?: GetApiAdminIrSlaDashboardOptions) => {
const {baseUrl = "https://api.fireant.vn", fetch: fetchFn = fetch, oauth2} = options ?? {}

const query = new URLSearchParams()
const headers = new Headers()
headers.set('accept', "application/json")

if (args.days != null) query.append("days", String(args.days))
if (oauth2 !== undefined) headers.set('authorization', `Bearer ${oauth2}`)

const url = `${baseUrl.replace(/\/+$/, '')}/admin/ir/sla-dashboard${query.size > 0 ? `?${query}` : ''}`

const res = await fetchFn(url, {method: "GET", headers})

if (!res.ok) throw new Error(`Request failed with status ${res.status}`, {cause: {status: res.status, body: await res.text()}})

return validateResponse(fireAntApiModelsIRIRSlaDashboard, await res.json())
};