---
title: "Fetch Dispute Evidence"
method: GET
path: "/disputes/{dispute_id}/evidence/{evidence_id}"
tags: ["Disputes"]
---

# Fetch Dispute Evidence

`GET /disputes/{dispute_id}/evidence/{evidence_id}`

## Request

- Base URL: `https://finix.sandbox-payments-api.com`
- URL: `https://finix.sandbox-payments-api.com/disputes/{dispute_id}/evidence/{evidence_id}`
- Auth: HTTP basic
- TypeScript: <https://skmtc.dev/finix/apis/finix-api-reference/docs/disputes/:dispute_id/evidence/:evidence_id/get.ts> (a function with typed inputs; its response is checked against the schema)

Fetch evidence uploaded for a `Dispute`.

If the Finix Dashboard is unavailable, you can fetch the evidence to review the upload `state` and confirm it was sent to the processor.

## Headers

- `Finix-Version` string

## Response `200`

A single `Dispute Evidence` resource

- DisputeEvidence
  - `id` string: The ID of the resource.
  - `created_at` string, date-time: Timestamp of when the object was created.
  - `updated_at` string, date-time: Timestamp of when the object was last updated.
  - `application` string: ID of the `Application` the resource was created under.
  - `dispute` string: The ID of the `Dispute` associated with the evidence.
  - `state` 'PENDING' | 'SUCCEEDED' | 'CANCELED' | 'FAILED': The result after uploading evidence. - `PENDING`: The evidence file has not yet been validated. No user action is required. - `SUCCEEDED`: The evidence file has passed validation and can be submitted to the card networks. - `CANCELED`: The evidence file upload was not completed due to user action. - `FAILED`: The evidence file could not be processed. Check `failure_code` for the specific reason and `failure_message` for a user-safe description of the issue.
  - `failure_code` 'MALWARE_DETECTED' | 'GENERIC_FAILURE' | 'FILE_SIZE_LIMIT_EXCEEDED' | 'TOTAL_COMBINED_FILE_SIZE_LIMIT_EXCEEDED' | 'TOTAL_PAGE_COUNT_LIMIT_EXCEEDED', nullable: The reason the evidence file failed processing. Populated when `state` is `FAILED`; `null` otherwise. - `MALWARE_DETECTED`: The file was flagged for suspicious content and cannot be accepted. - `GENERIC_FAILURE`: An unexpected error occurred. Contact support for details. - `FILE_SIZE_LIMIT_EXCEEDED`: The file exceeds the maximum allowed file size. - `TOTAL_COMBINED_FILE_SIZE_LIMIT_EXCEEDED`: The total size of all uploaded evidence exceeds the maximum combined file size limit. - `TOTAL_PAGE_COUNT_LIMIT_EXCEEDED`: The total number of pages across all uploaded evidence exceeds the maximum allowed page count.
  - `failure_message` string, nullable: A human-readable message explaining why the evidence file failed processing. Populated when `state` is `FAILED`; `null` otherwise. Safe to surface directly in a UI.
  - `identity` string: The ID of the seller's `Identity` resource. This is the `Identity` resource that was used to create the seller's `Merchant`.
  - `merchant` string: The ID of the seller's `Merchant` resource. This is the `Merchant` account the `Dispute` was filed against.
  - `content_type` string: The MIME type of the uploaded evidence file (e.g. `application/pdf`, `image/jpeg`).
  - `extension` string: The file extension, a suffix at the end of a `file_name` (letters following last period).
  - `file_name` string: The name of the uploaded evidence file.
  - `tags` Tags, nullable: Include up to 50 `key: value` pairs to annotate requests with custom metadata. - Maximum character length for individual `keys` is 40. - Maximum character length for individual `values` is 500. (For example, `order_number: 25`, `item_type: produce`, `department: sales`)
  - `_links` object: For your convenience, every response includes several URLs which link to resources relevant to the request. You can use these `_links` to make your follow-up requests and quickly access relevant IDs.
    - `self` object: Link to the resource that was used in the request.
      - `href` string

## Other responses

- `401`: Unauthorized. Authentication is required and has failed or has not been provided.
- `403`: Forbidden. The client is authenticated but does not have permission to access the resource.
- `404`: Not Found. The requested resource could not be found on the server.
- `406`: Not Acceptable. The server could not accept the submitted request. Confirm how the request was formatted and submitted.

---

[API](https://skmtc.dev/finix/apis/finix-api-reference.md) - [All operations](https://skmtc.dev/finix/apis/finix-api-reference/llms.txt) - [OpenAPI document](https://skmtc.dev/finix/apis/finix-api-reference/revisions/4efe336a92d3?raw)