---
title: "Crisp Webhook"
method: POST
path: "/api/support/bot/webhook"
tags: ["support-bot"]
---

# Crisp Webhook

`POST /api/support/bot/webhook`

Crisp Website Hook target. Authenticated via ``?secret=``. Acks fast and
runs the bot as a Starlette BackgroundTask so Crisp isn't kept waiting.

(We use BackgroundTasks, not a bare ``asyncio.create_task``: Starlette keeps a
strong reference and runs it after the response, so it can't be garbage-
collected mid-flight — a bare create_task we don't hold a ref to gets GC'd and
cancelled intermittently, silently dropping replies.)

## Query parameters

- `secret` string, nullable

## Request body

- object

## Response `200`

Successful Response

- object

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.dev/explee/apis/explee-api.md) · [All operations](https://skmtc.dev/explee/apis/explee-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/explee/explee-api/revisions/f169bc6e9447/schema)