---
title: "Rate"
method: POST
path: "/support/conversations/{conversation_id}/rating"
tags: ["Support"]
---

# Rate

`POST /support/conversations/{conversation_id}/rating`

## Path parameters

- `conversation_id` string, required

## Request body

- SupportRatingCreate
  - `stars` integer, required
  - `comment` string, nullable

## Response `200`

Successful Response

- SupportConversationResponse
  - `id` string, required
  - `title` string, required
  - `created_at` string, date-time, required
  - `last_message_at` string, date-time, required
  - `last_message_author` 'user' | 'team', required
  - `last_message_signature` string, nullable
  - `last_message_author_name` string, nullable
  - `last_message_preview` string, required
  - `inbox_sort_at` string, date-time, required
  - `team_replied_last` boolean, required
  - `has_unread_team_reply` boolean, required
  - `is_resolved` boolean, required
  - `messages` SupportMessageResponse[], required
    - `id` string, required
    - `author` 'user' | 'team', required
    - `text` string, required
    - `text_format` 'plain' | 'markdown', required
    - `image_urls` string[], required
    - `attachments` SupportAttachmentResponse[], required
      - `url` string, required
      - `name` string, required
      - `content_type` string, required
      - `size` integer, nullable
    - `links` SupportLinkResponse[], required
      - `kind` string, required
      - `label` string, required
      - `path` string, required
    - `sent_at` string, date-time, required
    - `signature` string, nullable
    - `author_name` string, nullable
    - `author_initials` string, nullable
    - `capture_url` string, nullable
  - `can_rate` boolean, required
  - `rating` SupportRatingResponse
    - `stars` integer, required
    - `comment` string, nullable
  - `nature_label` string, nullable
  - `origin_page_label` string, nullable
  - `last_team_member_name` string, nullable

## Other responses

- `400` — Malformed identifier
- `404` — Resource not found
- `409` — Business rule violated
- `422` — Validation Error

## Changes

> 33 revisions in range; 1 not diffed.

- **2026-10-06** `eb0ac355046c` — 1 info
  - endpoint added

[Change history](https://skmtc.dev/excellence-ai/apis/excellence-learning/changes/support/conversations/:conversation_id/rating/post.md)

---

[API](https://skmtc.dev/excellence-ai/apis/excellence-learning.md) · [All operations](https://skmtc.dev/excellence-ai/apis/excellence-learning/llms.txt) · [OpenAPI document](https://skmtc.dev/excellence-ai/apis/excellence-learning/revisions/59dba414f8ae?raw)