---
title: "Get Tickets"
method: GET
path: "/company/tickets"
---

# Get Tickets

`GET /company/tickets`

## Request

- Base URL: `https://queries.test.envia.com`
- URL: `https://queries.test.envia.com/company/tickets`
- Auth: HTTP bearer

These endpoints read tickets and their comment threads.

## Query parameters

- `page` integer
- `limit` integer
- `status_group` 'active' | 'resolved'
- `status` integer
- `ticket_status_id` integer
- `type` integer
- `ticket_type_id` integer
- `carrier_id` integer
- `filter` string
- `tracking_number` string
- `date_from` string, date
- `date_to` string, date
- `active` 1 | 0
- `getComments` boolean

## Response `200`

- object
  - `data` object[]
    - `id` integer
    - `company_id` integer
    - `ticket_type_id` integer
    - `ticket_type_name` string
    - `reference` string
    - `ticket_status_id` integer
    - `ticket_status_name` string
    - `ticket_status_color` string
    - `ticket_class_name` string
    - `shipment_id` integer
    - `tracking_number` string
    - `carrier` string
    - `service` string
    - `comments` string
    - `data` object
      - `tracking_number` string
    - `file_quantity` integer
    - `last_comment` object
    - `allComments` object[]
    - `created_at` string
    - `utc_created_at` string
    - `updated_at` string
  - `total_rows` integer
  - `counts` object
    - `active` integer
    - `resolved` integer

---

[API](https://skmtc.dev/envia/apis/envia-queries-api.md) - [All operations](https://skmtc.dev/envia/apis/envia-queries-api/llms.txt) - [OpenAPI document](https://skmtc.dev/envia/apis/envia-queries-api/revisions/56f601a52f3f?raw)