---
title: "Get Order"
method: GET
path: "/v1/productions/orders/{order_id}"
tags: ["productions"]
---

# Get Order

`GET /v1/productions/orders/{order_id}`

## Request

- Base URL: `https://api.elevenlabs.io` (the document declares no server; this is the origin it was published from)
- URL: `https://api.elevenlabs.io/v1/productions/orders/{order_id}`
- Auth: none declared

Retrieves full details for a Productions order.

Quote and pricing information may not be available immediately; if you wish to see the quote before submission, you may need to poll the order details until it is ready.

## Path parameters

- `order_id` string, required

## Headers

- `xi-api-key` string, nullable: Your API key. This is required by most endpoints to access our API programmatically. You can view your xi-api-key using the 'Profile' tab on the website.

## Response `200`

Successful Response

- OrderResponse
  - `order_id` string, required
  - `name` string, required: The display name of the order.
  - `state` 'open' | 'submitted' | 'paid' | 'accepted' | 'rejected' | 'done' | 'cancelling' | 'cancelled' | 'expired' | 'merged', required
  - `items` OrderItemInfo[], required: The list of items in this order with their quotes.
    - `item_id` string, required
    - `item` union, required
      - DubOrderItemRequest
        - `kind` 'dub': The type of order item.
        - `media_id` string, required
        - `source_language` string, required: The language code of the source media (e.g. 'en', 'es').
        - `destination_languages` string[], required: List of target language codes to dub the media into.
        - `include_captions` boolean, required: Whether to generate captions for the dubbed outputs.
        - `include_source_captions` boolean, required: Whether to generate captions for the source language.
        - `instructions` string, nullable: Optional free-text instructions for the dubbing team.
        - `captions_sdh` boolean, nullable: Whether captions should use SDH format, which includes descriptions for deaf and hard-of-hearing viewers.
      - SubtitleOrderItemRequest
        - `kind` 'subtitles': The type of order item.
        - `media_ids` MediaId[], required: The IDs of the uploaded media files to generate subtitles for.
        - `source_language` string, required: The language code of the source media (e.g. 'en', 'es').
        - `destination_languages` string[], required: List of target language codes. Subtitles will be generated for each media file in each destination language.
        - `cue_options` CueOptionsRequest
          - `min_duration_ms` integer: Minimum duration of each cue in milliseconds.
          - `max_duration_ms` integer: Maximum duration of each cue in milliseconds.
          - `max_lines_per_cue` integer: Maximum number of lines per cue.
          - `max_chars_per_line` integer: Maximum number of characters per line in a cue.
          - `max_chars_per_s` integer, nullable: Maximum characters per second reading speed. If not set, no reading speed limit is applied.
          - `min_gap_between_cues_frames` integer, nullable: Minimum gap between consecutive cues in frames. If not set, no minimum gap is enforced.
        - `sdh` boolean: Whether subtitles should use SDH format, which includes descriptions for deaf and hard-of-hearing viewers.
        - `instructions` string, nullable: Optional free-text instructions for the subtitling team.
      - TranscriptionOrderItemRequest
        - `kind` 'transcription': The type of order item.
        - `media_ids` MediaId[], required: The IDs of the uploaded media files to transcribe.
        - `source_language` string, required: The language code of the source media (e.g. 'en', 'es').
        - `verbatim` boolean: Whether to transcribe every word exactly, including filler words.
        - `instructions` string, nullable: Optional free-text instructions for the transcription team.
    - `quote` QuoteInfo
      - `amount_usd` number, required: The quoted price for this item in USD. Use the order's total_amount_usd for the combined order total.
  - `total_amount_usd` number, nullable: The total price for all items in USD. Excluded from response until quotes are available.
  - `sandbox` boolean: Whether this is a sandbox order that auto-progresses without producer intervention.
  - `created_at` string, date-time, required: The timestamp when the order was created.
  - `submitted_at` string, date-time, nullable: The timestamp when the order was submitted, if applicable.
  - `paid_at` string, date-time, nullable: The timestamp when payment was received, if applicable.
  - `accepted_at` string, date-time, nullable: The timestamp when the order was accepted for production, if applicable.
  - `completed_at` string, date-time, nullable: The timestamp when the order was completed, if applicable.
  - `cancel_reason` string, nullable: The reason the order was cancelled, if applicable.

## Other responses

- `422`: Validation Error

## Changes

- **2026-08-29** `331c41dbba6d`: 1 warning
  - added the new `merged` enum value to the `state` response property for the response status `200`
- **2026-07-31** `72c54eba117e`: 3 warning, 1 info
  - added the new `cancelled` enum value to the `state` response property for the response status `200`
  - added the new `cancelling` enum value to the `state` response property for the response status `200`
  - added the new `expired` enum value to the `state` response property for the response status `200`
  - added the optional property `cancel_reason` to the response with the `200` status
- **2026-07-13** `009bd651509a`: 1 breaking, 1 info
  - added `#/components/schemas/TranscriptionOrderItemRequest` to the `items/items/item` response property `oneOf` list for the response status `200`
  - added `transcription` discriminator mapping keys to the `items/items/item` response property for the response status `200`
- **2026-06-08** `37fac3c5a2d7`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/elevenlabs/apis/elevenlabs-api-documentation/changes/v1/productions/orders/:order_id/get.md)

---

[API](https://skmtc.dev/elevenlabs/apis/elevenlabs-api-documentation.md) - [All operations](https://skmtc.dev/elevenlabs/apis/elevenlabs-api-documentation/llms.txt) - [OpenAPI document](https://skmtc.dev/elevenlabs/apis/elevenlabs-api-documentation/revisions/0e2bfc751634?raw)
