---
title: "Changes to List Workspace Conversation Tickets"
method: GET
path: "/v1/convai/triage-tickets"
---

# Changes to List Workspace Conversation Tickets

`GET /v1/convai/triage-tickets`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 6 of 108 revisions.

- **2026-10-13** `3060999bd80a`: 1 info
- **2026-10-07** `46f26f34e316`: 11 info
- **2026-10-03** `204453a63fdc`: 1 warning, 1 info
- **2026-10-01** `d942e69ff7a7`: 1 info
- **2026-09-30** `0b2f5145d7e6`: 2 info
- **2026-09-02** `630c650dda66`: 1 info

## Changes

- **2026-10-13** `3060999bd80a`: 1 info
  - added the required property `agent_conversation_tickets/items/status_changes` to the response with the `200` status
- **2026-10-07** `46f26f34e316`: 11 info
  - added the new optional `query` request parameter `agent_id`
  - added the new optional `query` request parameter `issue_type`
  - added the new optional `query` request parameter `label`
  - added the new optional `query` request parameter `merged_into_ticket_id`
  - added the new optional `query` request parameter `owner_user_id`
  - added the new optional `query` request parameter `priorities`
  - added the new optional `query` request parameter `search`
  - added the new optional `query` request parameter `sort_by`
  - added the new optional `query` request parameter `sources`
  - added the optional property `agent_conversation_tickets/items/merged_into_ticket_id` to the response with the `200` status
  - added the optional property `agent_conversation_tickets/items/search_match` to the response with the `200` status
- **2026-10-03** `204453a63fdc`: 1 warning, 1 info
  - added the new `cancelled` enum value to the `agent_conversation_tickets/items/status` response property for the response status `200`
  - added the enum value `cancelled` to the property `anyOf[subschema #1: AgentConversationTicketStatus]/` of the `query` request parameter `status`
- **2026-10-01** `d942e69ff7a7`: 1 info
  - added the required property `agent_conversation_tickets/items/title` to the response with the `200` status
- **2026-09-30** `0b2f5145d7e6`: 2 info
  - added the required property `agent_conversation_tickets/items/priority` to the response with the `200` status
  - added the required property `agent_conversation_tickets/items/priority_changes` to the response with the `200` status
- **2026-09-02** `630c650dda66`: 1 info
  - endpoint added

---

[Operation](https://skmtc.dev/elevenlabs/apis/elevenlabs-api-documentation/docs/v1/convai/triage-tickets/get.md) - [API](https://skmtc.dev/elevenlabs/apis/elevenlabs-api-documentation.md) - [Page](https://skmtc.dev/elevenlabs/apis/elevenlabs-api-documentation/changes/v1/convai/triage-tickets/get)