---
title: "Changes to List Agent Conversation Tickets"
method: GET
path: "/v1/convai/agents/{agent_id}/triage-tickets"
---

# Changes to List Agent Conversation Tickets

`GET /v1/convai/agents/{agent_id}/triage-tickets`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 8 of 107 revisions.

- **2026-10-13** `3060999bd80a`: 1 info
- **2026-10-07** `46f26f34e316`: 4 info
- **2026-10-03** `204453a63fdc`: 1 warning, 1 info
- **2026-10-01** `d942e69ff7a7`: 1 info
- **2026-09-30** `0b2f5145d7e6`: 4 info
- **2026-08-31** `aa277505183c`: 4 warning, 4 info
- **2026-08-21** `1a31d01a1fb9`: 2 info
- **2026-08-20** `db6eec599cbe`: 1 info

## Changes

- **2026-10-13** `3060999bd80a`: 1 info
  - added the required property `agent_conversation_tickets/items/status_changes` to the response with the `200` status
- **2026-10-07** `46f26f34e316`: 4 info
  - added the new optional `query` request parameter `merged_into_ticket_id`
  - added the new optional `query` request parameter `search`
  - added the optional property `agent_conversation_tickets/items/merged_into_ticket_id` to the response with the `200` status
  - added the optional property `agent_conversation_tickets/items/search_match` to the response with the `200` status
- **2026-10-03** `204453a63fdc`: 1 warning, 1 info
  - added the new `cancelled` enum value to the `agent_conversation_tickets/items/status` response property for the response status `200`
  - added the enum value `cancelled` to the property `anyOf[subschema #1: AgentConversationTicketStatus]/` of the `query` request parameter `status`
- **2026-10-01** `d942e69ff7a7`: 1 info
  - added the required property `agent_conversation_tickets/items/title` to the response with the `200` status
- **2026-09-30** `0b2f5145d7e6`: 4 info
  - added the new optional `query` request parameter `priorities`
  - added the new optional `query` request parameter `sort_by`
  - added the required property `agent_conversation_tickets/items/priority` to the response with the `200` status
  - added the required property `agent_conversation_tickets/items/priority_changes` to the response with the `200` status
- **2026-08-31** `aa277505183c`: 4 warning, 4 info
  - added the new `documentation_gap` enum value to the `agent_conversation_tickets/items/issue_type/anyOf[subschema #1: AgentConversationTicketIssueType]/` response property for the response status `200`
  - added the new `incorrect_information` enum value to the `agent_conversation_tickets/items/issue_type/anyOf[subschema #1: AgentConversationTicketIssueType]/` response property for the response status `200`
  - added the new `platform_bug` enum value to the `agent_conversation_tickets/items/issue_type/anyOf[subschema #1: AgentConversationTicketIssueType]/` response property for the response status `200`
  - added the new `wrong_action` enum value to the `agent_conversation_tickets/items/issue_type/anyOf[subschema #1: AgentConversationTicketIssueType]/` response property for the response status `200`
  - added the enum value `documentation_gap` to the property `anyOf[subschema #1: AgentConversationTicketIssueType]/` of the `query` request parameter `issue_type`
  - added the enum value `incorrect_information` to the property `anyOf[subschema #1: AgentConversationTicketIssueType]/` of the `query` request parameter `issue_type`
  - added the enum value `platform_bug` to the property `anyOf[subschema #1: AgentConversationTicketIssueType]/` of the `query` request parameter `issue_type`
  - added the enum value `wrong_action` to the property `anyOf[subschema #1: AgentConversationTicketIssueType]/` of the `query` request parameter `issue_type`
- **2026-08-21** `1a31d01a1fb9`: 2 info
  - added the new optional `query` request parameter `issue_type`
  - added the new optional `query` request parameter `label`
- **2026-08-20** `db6eec599cbe`: 1 info
  - endpoint added

---

[Operation](https://skmtc.dev/elevenlabs/apis/elevenlabs-api-documentation/docs/v1/convai/agents/:agent_id/triage-tickets/get.md) - [API](https://skmtc.dev/elevenlabs/apis/elevenlabs-api-documentation.md) - [Page](https://skmtc.dev/elevenlabs/apis/elevenlabs-api-documentation/changes/v1/convai/agents/:agent_id/triage-tickets/get)