---
title: "Reply in the thread (the team's replies email the client)"
method: POST
path: "/v1/feedback/{requestId}/replies"
tags: ["Feedback"]
---

# Reply in the thread (the team's replies email the client)

`POST /v1/feedback/{requestId}/replies`

## Request

- Base URL: `https://api.dropl.io` (the document declares no server; this is the origin it was published from)
- URL: `https://api.dropl.io/v1/feedback/{requestId}/replies`
- Auth: HTTP bearer

Requires the `feedback:write` scope (reply to change requests and update their status). Send `Idempotency-Key` to retry safely: a repeat with the same key and body within 24 hours returns the first response.

## Path parameters

- `requestId` string, uuid, required

## Headers

- `Idempotency-Key` string

## Request body

- FeedbackReplyRequest
  - `message` string, required

## Response `201`

Success

- FeedbackMessage
  - `id` string, uuid, required
  - `kind` 'reply' | 'status', required
  - `author` FeedbackPerson, required
    - `userId` string, uuid, nullable, required
    - `name` string, required
    - `isTeam` boolean, required
  - `body` string, required
  - `statusFrom` 'open' | 'in_progress' | 'done' | 'wont_do', required
  - `statusTo` 'open' | 'in_progress' | 'done' | 'wont_do', required
  - `attachments` FeedbackAttachment[], required
    - `id` string, uuid, required
    - `purpose` 'screenshot' | 'attachment' | 'replacement', required
    - `status` 'processing' | 'ready' | 'failed', required
    - `previewUrl` string, uri, nullable, required
    - `largeUrl` string, uri, nullable, required: Temporary signed URL; fetch it to look at the photo.
    - `width` integer, nullable, required
    - `height` integer, nullable, required
    - `fileName` string, nullable, required
    - `createdAt` string, date-time, required
  - `createdAt` string, date-time, required

## Other responses

- `400`: Validation failed
- `401`: `INVALID_API_KEY`: missing, invalid, expired, or revoked key
- `403`: `INSUFFICIENT_SCOPE` (names the missing scope), `SITE_RESTRICTED_KEY`, or a plan limit
- `404`: Not found, or outside the key's sites
- `409`: `IDEMPOTENCY_KEY_IN_PROGRESS` or a conflict
- `422`: `IDEMPOTENCY_KEY_REUSED`
- `429`: Rate limited

---

[API](https://skmtc.dev/dropl/apis/dropl-public-api.md) · [All operations](https://skmtc.dev/dropl/apis/dropl-public-api/llms.txt) · [OpenAPI document](https://skmtc.dev/dropl/apis/dropl-public-api/revisions/8a42e1f968d4?raw)