---
title: "Update Account Voice Policy"
method: PATCH
path: "/api/channels/{channel}/accounts/{account_id}/voice-policy"
tags: ["channels", "channels", "channel-accounts"]
---

# Update Account Voice Policy

`PATCH /api/channels/{channel}/accounts/{account_id}/voice-policy`

## Request

- Base URL: `https://api.dialogbrain.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.dialogbrain.com/api/channels/{channel}/accounts/{account_id}/voice-policy`
- Auth: none declared

Update the per-channel-account voice policy stored on
channel_account.state JSONB.

Only the channel owner OR a member of any workspace the channel is
shared into may flip the policy. The default ('approval') is the
safe one; flipping to 'auto' opts the bot into entering group calls
automatically when an incoming_call trigger matches.

Body: { voice_auto_join_policy: 'auto' | 'approval' }

## Path parameters

- `channel` string, required
- `account_id` string, required

## Request body

- VoicePolicyRequest: Per-channel-account voice policy. Today only auto_join_policy is supported; future fields (mute_during_active_session, transcript_ retention_days, etc.) live here too as the policy surface grows.
  - `voice_auto_join_policy` 'auto' | 'approval', required

## Response `200`

Successful Response

- unknown

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/dialogbrain/apis/dialogbrain-v2-api-gateway.md) · [All operations](https://skmtc.dev/dialogbrain/apis/dialogbrain-v2-api-gateway/llms.txt) · [OpenAPI document](https://skmtc.dev/dialogbrain/apis/dialogbrain-v2-api-gateway/revisions/d84e7dc9977d?raw)