---
title: "Escalate a case (open/acknowledged → escalated)"
method: POST
path: "/v1/cases/{case_id}/escalate"
tags: ["cases"]
---

# Escalate a case (open/acknowledged → escalated)

`POST /v1/cases/{case_id}/escalate`

## Request

- Base URL: `https://api.ctindex.io`
- URL: `https://api.ctindex.io/v1/cases/{case_id}/escalate`
- Auth: one of:
  - API key in header `X-API-Key`
  - HTTP bearer

## Path parameters

- `case_id` string, uuid, required

## Cookies

- `ctix_session` string, nullable

## Request body

- CaseTransitionRequest: Optional note attached to an acknowledge/escalate/resolve transition.
  - `note` string, nullable

## Response `200`

Successful Response

- IssuanceCaseSummary
  - `id` string, uuid, required
  - `domain` string, required
  - `cert_id` integer, nullable
  - `sha256` string, required
  - `matched_san` string, nullable
  - `state` string, required
  - `severity` string, required
  - `reason` string, required
  - `caa_mismatch` boolean
  - `issuer_cn` string, nullable
  - `escalation_window_minutes` integer
  - `escalate_after` string, date-time, nullable
  - `acknowledged_at` string, date-time, nullable
  - `escalated_at` string, date-time, nullable
  - `resolved_at` string, date-time, nullable
  - `resolution` string, nullable
  - `created_at` string, date-time, nullable
  - `updated_at` string, date-time, nullable

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/ctindex/apis/certindex-api.md) · [All operations](https://skmtc.dev/ctindex/apis/certindex-api/llms.txt) · [OpenAPI document](https://skmtc.dev/ctindex/apis/certindex-api/revisions/d5bc0ec85bc9?raw)