---
title: "Call someone on the owner's behalf."
method: POST
path: "/calls"
---

# Call someone on the owner's behalf.

`POST /calls`

## Request

- Base URL: `https://cosvoice.com/api/v1`
- URL: `https://cosvoice.com/api/v1/calls`
- Auth: HTTP bearer

Say what you would tell a person, including what to accept if the first answer is no. Returns straight away with a call id; the call itself takes minutes.

## Request body

- object
  - `to` string, required: Who to call, E.164.
  - `purpose` string, required: The job, in plain English, including fallbacks. Up to 1,200 characters; a longer purpose is refused with an error, never trimmed.
  - `callee_name` string: Who is being called.
  - `desired_resolution` string: What a good ending looks like.
  - `max_minutes` integer: Hard stop for the call. No call runs longer than 10 minutes.

## Response `200`

The call was placed.

- object
  - `call` Call
    - `id` string: Call id.
    - `direction` 'inbound' | 'outbound'
    - `status` 'queued' | 'ringing' | 'in-progress' | 'completed' | 'no-answer' | 'busy' | 'failed'
    - `to` string: The other party, E.164.
    - `from` string: The line's number, E.164.
    - `outcome` string: One line: what happened.
    - `summary` string: A short written account of the call.
    - `action_items` string[]
    - `notes` object: Details the line captured: names, amounts, dates, reference numbers.
    - `transcript` object[]
      - `role` 'assistant' | 'caller'
      - `text` string
      - `at` string, date-time
    - `duration_seconds` integer
    - `created_at` string, date-time

## Other responses

- `400`: Something in the request is missing or malformed; the message says which field.
- `401`: The key is missing, wrong, or revoked. Ask the owner for a new one; do not retry.
- `404`: No such call, email, or contact on this line.
- `429`: Over 240 requests a minute. Wait a little and try again.

---

[API](https://skmtc.dev/cosvoice/apis/cosvoice-api.md) · [All operations](https://skmtc.dev/cosvoice/apis/cosvoice-api/llms.txt) · [OpenAPI document](https://skmtc.dev/cosvoice/apis/cosvoice-api/revisions/4164bbabcd81?raw)
