---
title: "Retrieve users and tickets"
method: GET
path: "/v1/tickets/summary/users"
tags: ["tickets-summary"]
---

# Retrieve users and tickets

`GET /v1/tickets/summary/users`

Retrieve a summary of users and associated tickets for a workspace. The summary includes the total number of open tickets, closed tickets, users with associated tickets, and users with no associated tickets.

## Query parameters

- `resolvedFromTime` integer

## Headers

- `Workspace` string, required

## Response `200`

Success

- ProtectedUsersSummaryResponse
  - `protectedUsers` integer — The number of protected users in the workspace across all apps.
  - `protectedUsersWithoutTickets` integer — The number of protected users without open tickets.
  - `protectedUsersWithTickets` integer — The number of protected users that have at least one open ticket.
  - `openTickets` TicketCountResponse[] — The number of tickets, grouped by ticket type. — unresolved $ref
  - `closedTickets` TicketCountResponse[] — The number of closed tickets, grouped by ticket type. — unresolved $ref

## Other responses

- `400` — Bad request, validation error
- `401` — Unauthorized request
- `403` — Access forbidden
- `429` — Too Many Requests
- `500` — Internal server error

---

[API](https://skmtc.dev/coro/apis/coro-cybersecurity-public-api.md) · [All operations](https://skmtc.dev/coro/apis/coro-cybersecurity-public-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/coro/coro-cybersecurity-public-api/revisions/b635522b2393/schema)