---
title: "Read one of your private support tickets"
method: GET
path: "/v1/support/tickets/{ticketId}"
tags: ["Support"]
---

# Read one of your private support tickets

`GET /v1/support/tickets/{ticketId}`

## Request

- Base URL: `https://agent.connskill.com` (the document declares no server; this is the origin it was published from)
- URL: `https://agent.connskill.com/v1/support/tickets/{ticketId}`
- Auth: API key in header `Sign-In-With-X`

## Path parameters

- `ticketId` string, required

## Response `200`

Successful free support operation

- object
  - `ticketId` string, required
  - `purchaseId` string, required
  - `service` string, required
  - `category` 'delivery_missing' | 'result_problem' | 'payment_question' | 'other'
  - `status` 'open' | 'resolved', required
  - `purchaseState` string, required
  - `createdAt` string, date-time
  - `updatedAt` string, date-time
  - `nextAction` string, required
  - `discount` object

## Other responses

- `400`: Invalid request
- `401`: Wallet proof missing, invalid, expired or reused
- `404`: Ticket or purchase does not exist for this wallet
- `409`: Discount unavailable, disabled or ineligible
- `429`: Challenge rate limit
- `503`: Support storage or signature verifier unavailable; no access was granted

---

[API](https://skmtc.dev/connskill/apis/connskill-growth-services.md) · [All operations](https://skmtc.dev/connskill/apis/connskill-growth-services/llms.txt) · [OpenAPI document](https://skmtc.dev/connskill/apis/connskill-growth-services/revisions/aae873ea0805?raw)