---
title: "POST /freshdesk/tickets"
method: POST
path: "/freshdesk/tickets"
tags: ["FreshdeskController"]
---

# POST /freshdesk/tickets

`POST /freshdesk/tickets`

## Request body

- PostTicket
  - `subject` string, required
  - `description` string, required
  - `communityId` string, required
  - `type` string
  - `priority` number
  - `parent_id` number
  - `status` number
  - `requester_id` number
  - `responder_id` number
  - `custom_fields` object
  - `group_id` number
  - `product_id` number
  - `email` string, required
  - `tags` string[]
  - `cc_emails` string[]

## Response `200`

OK

- PostTicketResponse
  - `cc_emails` string[]
  - `fwd_emails` object[]
  - `reply_cc_emails` string[]
  - `ticket_cc_emails` string[]
  - `fr_escalated` boolean
  - `spam` boolean
  - `email_config_id` object
  - `group_id` object
  - `priority` number
  - `requester_id` number
  - `responder_id` object
  - `source` number
  - `company_id` object
  - `status` number
  - `subject` string
  - `to_emails` object
  - `product_id` object
  - `id` number
  - `type` string
  - `due_by` string
  - `fr_due_by` string
  - `is_escalated` boolean
  - `description` string
  - `description_text` string
  - `custom_fields` object
  - `created_at` string
  - `updated_at` string
  - `tags` string[]
  - `attachments` object[]
  - `nr_due_by` object
  - `nr_escalated` boolean

---

[API](https://skmtc.dev/collab/apis/collabland-api-server.md) · [All operations](https://skmtc.dev/collab/apis/collabland-api-server/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/collab/collabland-api-server/revisions/cad064f71a2e/schema)