---
title: "Calls.batch_create_or_update"
method: POST
path: "/entities/Calls/batch-modify"
tags: ["Call"]
---

# Calls.batch_create_or_update

`POST /entities/Calls/batch-modify`

## Request

- Base URL: `https://us-east.api.coevera.com/api/v100/rest/spaces/your_space_id`
- URL: `https://us-east.api.coevera.com/api/v100/rest/spaces/your_space_id/entities/Calls/batch-modify`
- Auth: HTTP basic
- TypeScript: <https://skmtc.dev/coevera/apis/coevera-crm-api/docs/entities/Calls/batch-modify/post.ts> (a function with typed inputs; its response is checked against the schema)

Creates or updates Call records in one request: an item with an id updates that record, an item without one creates a new record.

## Query parameters

- `validation-level` integer
- `rollback-method` 0 | 1

## Request body

- BatchCallInput[]
  - `oppty_product_relation` object: Specific opportunity line-item discussed on the call, when applicable. Related OpptyProductRelation record; see 'updateOpptyProductRelationInput' for its fields.
    - `id` string, uuid: Id of the related OpptyProductRelation record.
  - `account_id` string, uuid: Id of the linked account.
  - `caller_id` string, uuid: Id of the calling user.
  - `client_id` string, uuid: Id of the user the call was made with.
  - `contact_id` string, uuid: Id of the linked contact.
  - `lead_oppty_id` string, uuid: Id of the linked lead or opportunity, or empty when not linked.
  - `oppty_product_relation_id` string, uuid: Id of the linked opportunity product line-item.
  - `phone_number` string: External phone number called or received, in E.164 format.
  - `product_id` string, uuid: Id of the linked product.
  - `transcription_id` string: External transcription identifier from the calling provider.
  - `transcription_language` string: Language requested for the transcription as a BCP-47 locale tag (e.g. "en-US").
  - `transcription_summary` string: AI-generated summary of the call transcription.
  - `twilio_call_log_id` string, uuid: Id of the call-log record from the calling provider that this call is associated with.
  - `audio_status` 'NoRecording' | 'TranscriptionCompleted' | 'TranscriptionEmpty' | 'TranscriptionError' | 'TranscriptionInProgress' | 'UploadError' | 'Uploaded' | 'Uploading': Recording and transcription status of the call, computed by the server. The only accepted inputs are Uploading on create, to announce that a recording will be uploaded, and NoRecording on update, to mark that the call has no recording.
  - `id` string, uuid: ID of object to update.

## Response `200`

Result per item, in request order: the id of the created or updated record, or the error.

- object
  - `success` boolean: True when the request succeeded; false on error.
  - `data` union[]
    - union
      - string, uuid: Id of the created or updated record.
      - Error: The body of every REST error. `code` and `name` are stable identifiers; `message` is for people. The full list of codes is at https://developers.coevera.com/reference/errors/.
        - `http_status` integer, required: HTTP status code.
        - `code` integer: Numeric code of the API error.
        - `name` string: Name of the API error.
        - `message` string: Message describing the error.
        - `success` boolean, required: Always false on error.

## Other responses

- `400`: Bad request: a bad or unknown parameter (codes 117, 118), a missing permission (code 50), conflicting data (code 2002) or any other API error. The REST API answers 400 where others answer 403 or 409; check `code`.
- `401`: Not authenticated: missing or wrong credentials, a credential of another space, or an expired token (code 401, ERROR_UNAUTHORIZED).
- `422`: Validation failed (code 40000, with the failing fields) or a required parameter is missing (code 119). By default one failed item fails a whole batch and nothing is written.
- `429`: Too many requests (code 182). Wait for the seconds in Retry-After, then retry.
- `500`: Unexpected server error (code 1000, ERROR_UNKNOWN).

---

[API](https://skmtc.dev/coevera/apis/coevera-crm-api.md) - [All operations](https://skmtc.dev/coevera/apis/coevera-crm-api/llms.txt) - [OpenAPI document](https://skmtc.dev/coevera/apis/coevera-crm-api/revisions/40ebbc83f179?raw)