---
title: "Changes to GET /helpdesk/cases"
method: GET
path: "/helpdesk/cases"
---

# Changes to GET /helpdesk/cases

`GET /helpdesk/cases`

> Every recorded change to this operation, newest first.

## Timeline

Changed in 6 of 12 revisions.

- **2025-05-17** `2de715cbd1f3`: 1 info
- **2025-02-06** `02f3fa5caab8`: 1 breaking
- **2023-12-01** `22a697bcb678`: 6 breaking, 10 warning
- **2022-12-08** `86adefb0bb29`: 1 breaking, 15 info
- **2022-06-30** `6118e3620603`: 1 info
- **2021-09-27** `690ac65fe824`: 5 breaking, 8 warning

## Changes

- **2025-05-17** `2de715cbd1f3`: 1 info
  - endpoint added
- **2025-02-06** `02f3fa5caab8`: 1 breaking
  - api path removed without deprecation
- **2023-12-01** `22a697bcb678`: 6 breaking, 10 warning
  - removed the media type `application/json` for the response with the status `400`
  - the `items/` response's property type changed from `object` to no type for status `200`
  - removed the required property `items/description` from the response with the `200` status
  - removed the required property `items/receiver` from the response with the `200` status
  - removed the required property `items/subject` from the response with the `200` status
  - removed the required property `items/type` from the response with the `200` status
  - deleted the `query` request parameter `limit`
  - deleted the `query` request parameter `offset`
  - removed the optional property `items/events` from the response with the `200` status
  - removed the optional property `items/feedback` from the response with the `200` status
  - removed the optional property `items/id` from the response with the `200` status
  - removed the optional property `items/issuer` from the response with the `200` status
  - removed the optional property `items/priority` from the response with the `200` status
  - removed the optional property `items/product` from the response with the `200` status
  - removed the optional property `items/rating` from the response with the `200` status
  - removed the optional property `items/state` from the response with the `200` status
- **2022-12-08** `86adefb0bb29`: 1 breaking, 15 info
  - the `items/` response's property type changed from no type to `object` for status `200`
  - added the new optional `query` request parameter `limit`
  - added the new optional `query` request parameter `offset`
  - added the media type `application/json` for the response with the status `400`
  - added the optional property `items/events` to the response with the `200` status
  - added the optional property `items/feedback` to the response with the `200` status
  - added the optional property `items/id` to the response with the `200` status
  - added the optional property `items/issuer` to the response with the `200` status
  - added the optional property `items/priority` to the response with the `200` status
  - added the optional property `items/product` to the response with the `200` status
  - added the optional property `items/rating` to the response with the `200` status
  - added the optional property `items/state` to the response with the `200` status
  - added the required property `items/description` to the response with the `200` status
  - added the required property `items/receiver` to the response with the `200` status
  - added the required property `items/subject` to the response with the `200` status
  - added the required property `items/type` to the response with the `200` status
- **2022-06-30** `6118e3620603`: 1 info
  - api operation id `cases_list_listCases` removed and replaced with `helpdesk_cases_list_listCases`
- **2021-09-27** `690ac65fe824`: 5 breaking, 8 warning
  - the `items/` response's property type changed from `object` to no type for status `200`
  - removed the required property `items/description` from the response with the `200` status
  - removed the required property `items/receiver` from the response with the `200` status
  - removed the required property `items/subject` from the response with the `200` status
  - removed the required property `items/type` from the response with the `200` status
  - removed the optional property `items/events` from the response with the `200` status
  - removed the optional property `items/feedback` from the response with the `200` status
  - removed the optional property `items/id` from the response with the `200` status
  - removed the optional property `items/issuer` from the response with the `200` status
  - removed the optional property `items/priority` from the response with the `200` status
  - removed the optional property `items/product` from the response with the `200` status
  - removed the optional property `items/rating` from the response with the `200` status
  - removed the optional property `items/state` from the response with the `200` status

---

[Operation](https://skmtc.dev/cloudblue/apis/cloudblue-connect-api/docs/helpdesk/cases/get.md) - [API](https://skmtc.dev/cloudblue/apis/cloudblue-connect-api.md) - [Page](https://skmtc.dev/cloudblue/apis/cloudblue-connect-api/changes/helpdesk/cases/get)