---
title: "Webhook Shipping Integration Order Exception"
method: POST
path: "shipping_integration.order.exception"
---

# Webhook Shipping Integration Order Exception

`POST shipping_integration.order.exception` (webhook)

Sent when a mirrored TMS integration order enters an exception state.

## Payload

- ShippingIntegrationOrderStatusChangedWebhookPayload
  - `event_type` 'shipping_integration.order.staged' | 'shipping_integration.order.in_progress' | 'shipping_integration.order.completed' | 'shipping_integration.order.exception' | 'shipping_integration.order.cancelled', required — The order status event that occurred
  - `event_timestamp` string, date-time, required — UTC timestamp when the event occurred
  - `shipping_integration_order_id` string, required — The unified shipping integration order ID
  - `shipping_integration` 'xcelerator' | 'dispatch_science' | 'ontime360' | 'cxt' | 'atlas' | 'ecourier', required
  - `provider_org_id` string, required — The courier provider organization ID
  - `integration_order_id` string, required — The provider's order ID in their TMS
  - `previous_status` 'staged' | 'in_progress' | 'completed' | 'cancelled' | 'exception'
  - `new_status` 'staged' | 'in_progress' | 'completed' | 'cancelled' | 'exception', required
  - `reference_numbers` string[] — Associated reference numbers on the order

## Acknowledgement `200`

Successful Response

- unknown

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.dev/chrt/apis/chrt-fastapi.md) · [All operations](https://skmtc.dev/chrt/apis/chrt-fastapi/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/chrt/chrt-fastapi/revisions/ea04e157edb3/schema)