---
title: "Disable automatic sync for an app installation whose credentials are failing"
method: POST
path: "/v1/app/org/{orgId}/install/{appUserId}/disable-sync"
tags: ["app"]
---

# Disable automatic sync for an app installation whose credentials are failing

`POST /v1/app/org/{orgId}/install/{appUserId}/disable-sync`

## Path parameters

- `orgId` string, required
- `appUserId` string, required

## Request body

- DisableSyncRequest
  - `reason` string — Human-readable reason sync was disabled; shown to admins and recorded on the installation

## Response `200`

successful operation

- DisableSyncResponse
  - `disabled` boolean, required — True when this call disabled a previously-enabled sync; false if it was already off

## Other responses

- `400` — invalid data
- `401` — not authorized
- `403` — permission denied
- `404` — not found

---

[API](https://skmtc.dev/charthop/apis/charthop-api.md) · [All operations](https://skmtc.dev/charthop/apis/charthop-api/llms.txt) · [OpenAPI document](https://skmtc-service-production.skmtc.workers.dev/v1/apis/charthop/charthop-api/revisions/4685d95a20b1/schema)