---
title: "PUT Cancel the Billing Plan for a Client Account"
method: PUT
path: "/partner/accounts/{encoded_account_id}/status/cancel"
tags: ["Technology Partners"]
---

# PUT Cancel the Billing Plan for a Client Account

`PUT /partner/accounts/{encoded_account_id}/status/cancel`

## Request

- Base URL: `https://api.cc.email/v3`
- URL: `https://api.cc.email/v3/partner/accounts/{encoded_account_id}/status/cancel`
- Auth: OAuth 2 and API key in header `x-api-key`
  - Implicit: `https://v3api-partner.auth.us-east-1.amazoncognito.com/oauth2/token`

Use this PUT method to cancel a client's Constant Contact account. If the specified client account or technology partner account does not exist, the system returns a 404 error response. If the client account exists under a different technology partner account, the system returns a 400 error response.


  To get a list of all canceled client accounts (`"billing_status": "Canceled"`), make a `GET` call to the `/partner/accounts` endpoint.

  Only technology partners can access partner endpoints and partner endpoints cannot be tested using the API reference tester.

  For more use case information, see [Cancel the Billing Plan for a Client Account](/api_guide/partners_plans_cancel.html) in the API guide."

## Path parameters

- `encoded_account_id` string, required

## Request body

- AccountCancellation: Specifies the date and time a client requests to cancel their Constant Contact account and changes the account `billing_status` to `Canceled`. By default, this is the current date and time in ISO format. In the request body, you can optionally specify a future cancellation date (in ISO format) and a reason (`reason_code`) that the client wants to cancel their account.
  - `reason_id` integer: Specifies the reason that the client is canceling their Constant Contact account as follows: <ul> <li><code>1</code> Cost Too High</li> <li><code>2</code> Using A Competitive Service</li> <li><code>3</code> Not Doing Email Marketing</li> <li><code>11</code> Something Missing Or Not Working </li> <li><code>12</code> Doing It In-House</li> <li><code>14</code> Poor Results</li> <li><code>21</code> Too Difficult To Use</li> <li><code>27</code> Canceled Online by Customer</li> <li><code>30</code> Dissatisfied With Billing Policies</li> </ul>
  - `effective_date` string, date-time: The client account cancellation date and time in ISO-8601 format.

## Response `200`

Request successful

- AccountCancellation: Specifies the date and time a client requests to cancel their Constant Contact account and changes the account `billing_status` to `Canceled`. By default, this is the current date and time in ISO format. In the request body, you can optionally specify a future cancellation date (in ISO format) and a reason (`reason_code`) that the client wants to cancel their account.
  - `reason_id` integer: Specifies the reason that the client is canceling their Constant Contact account as follows: <ul> <li><code>1</code> Cost Too High</li> <li><code>2</code> Using A Competitive Service</li> <li><code>3</code> Not Doing Email Marketing</li> <li><code>11</code> Something Missing Or Not Working </li> <li><code>12</code> Doing It In-House</li> <li><code>14</code> Poor Results</li> <li><code>21</code> Too Difficult To Use</li> <li><code>27</code> Canceled Online by Customer</li> <li><code>30</code> Dissatisfied With Billing Policies</li> </ul>
  - `effective_date` string, date-time: The client account cancellation date and time in ISO-8601 format.

## Other responses

- `400`: Bad request. Either the JSON was malformed or there was a data validation error.
- `401`: The Access Token used is invalid.
- `403`: Forbidden request. You lack the necessary scopes, you lack the necessary user privileges, or the application is deactivated.
- `404`: The requested resource was not found.
- `500`: There was a problem with our internal service.

## Changes

- **2025-07-26** `2483585c5d89`: 3 info
  - the endpoint scheme security `ctctPartnerAuthorizer AND api_key` was added to the API
  - the endpoint scheme security `api_key` was removed from the API
  - the endpoint scheme security `ctctPartnerAuthorizer` was removed from the API
- **2020-09-09** `789fdcc6a174`: 1 info
  - endpoint added

[Operation history](https://skmtc.dev/cc/apis/appconnect-v3/changes/partner/accounts/:encoded_account_id/status/cancel/put.md)

---

[API](https://skmtc.dev/cc/apis/appconnect-v3.md) - [All operations](https://skmtc.dev/cc/apis/appconnect-v3/llms.txt) - [OpenAPI document](https://skmtc.dev/cc/apis/appconnect-v3/revisions/7bcad1d0ff26?raw)