---
title: "Get Call Log Details Report"
method: GET
path: "/v1/data_extract/call_log_details_report"
tags: ["Data Extract"]
---

# Get Call Log Details Report

`GET /v1/data_extract/call_log_details_report`

## Request

- Base URL: `https://api.capacity.com` (the document declares no server; this is the origin it was published from)
- URL: `https://api.capacity.com/v1/data_extract/call_log_details_report`
- Auth: one of:
  - API key in header `x-capacity-id`
  - HTTP bearer

Review call details for calls that meet the supplied filter criteria. Results are paginated.

## Query parameters

- `page` integer
- `limit` integer
- `started_at_utc_start` string, required
- `started_at_utc_end` string, required
- `voice_settings_id` integer

## Response `200`

A custom data array of Call Log Details Report objects

- object
  - `body` object: Json body data in the request
  - `limit` integer: Number of results returned
  - `page` integer: Page of results returned
  - `parameters` object: Query parameters in the request
  - `result` CallLogDetailsResponseSchema[]
    - `data` CallLogDetailsReportSchema[]
      - `voice_line_name` string: The name of the voice line as it appears in Voice Line Settings
      - `voice_line_phone_number` string: The phone number of the voice line as it appears in Voice Line Settings
      - `call_id` integer: The unique numeric identifier of the call
      - `start_time_utc` string, date-time: The time the call was initiated, recorded in UTC timezone.
      - `duration_seconds` integer: The duration of the call in seconds
      - `transfer_seconds` integer: The length of time (in seconds) the call remained in a transfer state (only applies to PSTN calls)
      - `resolution_type` string: The type of resolution (e.g. escalation, conversion, etc.) for the call
      - `resolution` string: The resolution of the call (usually a sub-item of the resolution type)
      - `is_abandoned` boolean: A boolean indicating if the call was abandoned midway (either the caller hung up or the system disconnected before call completion)
      - `call_origin` string: Indicates whether this was an inbound or outbound call
      - `dialed_number` string: The number that was called (for outbound) or the number of the caller (for inbound)
      - `caller_first_name` string: Where available in the Capacity CRM, the first name of the caller
      - `caller_last_name` string: Where available in the Capacity CRM, the last name of the caller
      - `call_recording_url` string: A URL that leads to the instance of the call in the Capacity omnichannel inbox
    - `_meta` object

## Other responses

- `400`: The request contains malformed data or violates data integrity

---

[API](https://skmtc.dev/capacity/apis/capacity-api-docs.md) - [All operations](https://skmtc.dev/capacity/apis/capacity-api-docs/llms.txt) - [OpenAPI document](https://skmtc.dev/capacity/apis/capacity-api-docs/revisions/74c85bb61004?raw)