---
title: "Callback Notify"
method: POST
path: "/internal/callback-notify"
tags: ["Internal", "Internal"]
---

# Callback Notify

`POST /internal/callback-notify`

## Request

- Base URL: `https://api.call2me.app`
- URL: `https://api.call2me.app/internal/callback-notify`
- Auth: HTTP bearer

A customer left a callback request → land it in the OWNER's Schedules as
a `pending_review` entry. The cron only dials status='scheduled', so this is
NOT auto-called: the owner reviews it and chooses "call now" or a time.
(Telegram is our ops channel, not the customer's, so it must hit the panel.)

## Headers

- `x-internal-key` string, nullable

## Request body

- CallbackNotifyRequest: A conversation produced a callback/lead request.
  - `agent_id` string, required
  - `user_id` string
  - `call_id` string
  - `customer_name` string
  - `phone_number` string
  - `topic` string
  - `channel` string

## Response `200`

Successful Response

- unknown

## Other responses

- `422`: Validation Error

---

[API](https://skmtc.dev/call2me/apis/call2me-api.md) · [All operations](https://skmtc.dev/call2me/apis/call2me-api/llms.txt) · [OpenAPI document](https://skmtc.dev/call2me/apis/call2me-api/revisions/3951f9b7e47d?raw)